Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Faith Brooks

Fort Washington,MD

Summary

Highly motivated former business student with a strong desire for continuous learning. Demonstrated expertise in various administrative duties, showcasing a solid foundation in organizational and multitasking skills. Seeking opportunities to apply knowledge and contribute to a dynamic work environment.

Overview

3
3
years of professional experience

Work History

WELLNESS GUIDE/ RECEPTIONIST

Holistic Industries
Oxon Hill, MD
10.2024 - Current
  • Educate patients on benefits cannabis use
  • Consistently achieved monthly sales goals
  • Tailor cannabis recommendations to patient needs, processing about 100+ transactions daily
  • Build strong patient relationships
  • Perform administrative tasks, including call handling, message taking, and patient check-in
  • Utilized point of sale systems to handle transactions accurately and efficiently
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Advised customers regarding safety measures necessary for cannabis consumption
  • Assisted management in training new budtenders on policies and procedures

SALES ASSOCIATE

Volonte Group
Tysons, Virginia
01.2024 - 12.2024
  • Built and maintained positive relationships with clients, addressing concerns and ensuring customer satisfaction
  • Cultivated product expertise to articulate compelling value propositions, driving customer engagement and overcoming sales objections

EVENT STAFF

Contemporary Services Corporation
Washington, DC
01.2023 - 10.2024
  • Maintained the safety of a venue by being knowledgeable of a venue's rules and procedures and directing guests' towards appropriate spaces
  • Ensured the safety of guests' at a venue by operating detection devices and conducting screenings
  • Practiced de-escalation techniques to calm potentially dangerous situations

CREW MEMBER

AMC Theaters
New York, NY
01.2022 - 12.2023
  • Opened and closed various stations according to procedures and schedules
  • Ensured that all sensitive items handled including cash, receipts, and tickets were secure
  • Satisfied guests' requests, completed loyalty transaction, ensured each guest's overall satisfaction with the theater and brand

Education

BA - BUSINESS - ADVERTISING AND PROMOTION

Marymount Manhattan College
New York
02.2024

High School -

Idea Public Charter School
Washington
01.2019

Skills

  • Sales
  • Customer Service
  • Cash Handling
  • De-escalation
  • Product Knowledge
  • Transaction Processing
  • Client Relations

Additional Information

Member, Participant, Engaged with students to practice UN principles., Participated in events with government and business professionals., Developed skills in building relationships with diverse backgrounds., Above 3.0, Excelled in academic requirements.

Timeline

WELLNESS GUIDE/ RECEPTIONIST

Holistic Industries
10.2024 - Current

SALES ASSOCIATE

Volonte Group
01.2024 - 12.2024

EVENT STAFF

Contemporary Services Corporation
01.2023 - 10.2024

CREW MEMBER

AMC Theaters
01.2022 - 12.2023

BA - BUSINESS - ADVERTISING AND PROMOTION

Marymount Manhattan College

High School -

Idea Public Charter School

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Faith Brooks