Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Faith Brown

Anderson,IN

Summary

Dedicated and compassionate aspiring Occupational Therapist with clinical experience across multiple settings. My passion for improving quality of life through personalized care was cultivated through years of helping friends recover from injuries and observing the transformative impact of therapy on loved ones. With hundreds of hours of hands-on experience and a strong academic background, I am committed to pursuing a career in Occupational Therapy to empower individuals to live their fullest lives.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Gooding Brown & Company
01.2024 - Current
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.

Occupational Therapy Volunteer

Indiana Public Elementary Schools
08.2024 - 08.2024
  • Enhanced patient well-being by assisting in the development and implementation of individualized occupational therapy treatment plans.
  • Provided compassionate care to patients during therapy sessions, creating a supportive environment for recovery and growth.
  • Facilitated group therapy sessions for specific populations, such as children with autism, enhancing their functional abilities.

Occupational Therapy Volunteer

Community Hospital Anderson
07.2024 - 07.2024
  • Assisted Occupational Therapists with patients by communicating, getting new tools when needed, and observing how the therapist worked with each patient.
  • Promoted a positive atmosphere for both staff and patients by demonstrating strong interpersonal skills and professional ethics at all times.

Physical Therapy Technician

Theraplay Orthopedic & Spine LLC
08.2022 - 10.2023
  • Prepared patients to meet with physical therapists.
  • Contributed to positive and welcoming clinic atmosphere, greeting patients warmly and providing assistance as needed.
  • Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
  • Increased clinic efficiency, preparing treatment areas and equipment before sessions and cleaning up afterwards.

Retail Associate

Kohl's Department Store
05.2022 - 08.2022
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Education

Bachelor of Science - Exercise Science

Indiana University - Bloomington
Bloomington
05.2025

High School Diploma -

Lapel High School
Lapel
06.2021

Skills

  • Assertiveness
  • Problem-solving abilities
  • Organizational Skills
  • Team Collaboration
  • Flexibility
  • Time Management
  • Reliability
  • Relationship Building
  • CPR/AED
  • Goal Setting

Timeline

Occupational Therapy Volunteer

Indiana Public Elementary Schools
08.2024 - 08.2024

Occupational Therapy Volunteer

Community Hospital Anderson
07.2024 - 07.2024

Customer Service Representative

Gooding Brown & Company
01.2024 - Current

Physical Therapy Technician

Theraplay Orthopedic & Spine LLC
08.2022 - 10.2023

Retail Associate

Kohl's Department Store
05.2022 - 08.2022

Bachelor of Science - Exercise Science

Indiana University - Bloomington

High School Diploma -

Lapel High School
Faith Brown