Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Brown

COLUMBUS,OH

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Once Upon A Child Franchise
Gahanna, OH
06.2024 - Current
  • Handled customer complaints with empathy and problem-solving skills.
  • Assisted customers with product selection and inquiries in a retail environment.
  • Educated customers on store policies, promotions, and merchandise features.
  • Processed transactions using point-of-sale systems efficiently and accurately.
  • Maintained store organization and cleanliness to enhance customer experience.

Customer Service Representative

Once Upon A Child Franchise
Gahanna, Ohio
06.2024 - Current
  • Assisted customers with product selection and inquiries in a retail environment.
  • Processed transactions using point-of-sale systems efficiently and accurately.
  • Maintained store organization and cleanliness to enhance customer experience.

Education

Westerville Central High School
Westerville, OH

Skills

  • Customer service
  • Point-of-sale operation
  • Store organization
  • Customer relationship management
  • Retail merchandising

Timeline

Customer Service Representative

Once Upon A Child Franchise
06.2024 - Current

Customer Service Representative

Once Upon A Child Franchise
06.2024 - Current

Westerville Central High School
Faith Brown