Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Faith Burgess

Dunnellon,USA

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Dollar General
Hebron, OH
03.2025 - 05.2025
  • Responsible for managing the cash register and assisting customers to ensure the delivery of exceptional customer service.

Loader/Unloader

Lowe's Home Improvement
Heath, OH
01.2022 - 05.2024
  • Responsible for loading
  • Helping the customers
  • Going above and beyond to do the right thing to help our customers and also being a Front End as a Greeter I have been working in Retail for two and a half years ago I have also earned these stars. I have been recognized by upper management as one of the best employees at our am very dedicated to my work in conclusion I am passionate about the work that I do the ney thing. I am the best candidate for any type of work in the workplace. I have r
  • Helping the customers
  • Going above and beyond to do the right thing to help our customers and also being a Front End as a Greeter I have been working in Retail for two and a half years ago I have also earned these stars. I have been recognized by upper management as one of the best employees at our am very dedicated to my work in conclusion I am passionate about the work that I do the ney thing. I can be the best candidate for any kind of work in the workplace. I have received three stars twice. I always went above and beyond for our customers regarding providing home improvement products within the company.I am responsible for loading and assisting customers, consistently going above and beyond to provide exceptional service. As a Front End Greeter, I have gained two and a half years of experience in retail, during which I have earned recognition from upper management as one of the top employees in our organization. I am highly dedicated to my work, and my passion for customer service drives my commitment to excellence.

In summary, I believe I am an excellent candidate for any position within the workplace. I have been awarded three stars on two occasions for my outstanding service. I consistently strive to exceed customer expectations, particularly in regard to providing home improvement products offered by the company. I am also responsible for loading shopping carts L carts garden center carts and pro and carts for the whole entire store and outdoor in the parking lot.

Crew Member

McDonald's
Pataskala, OH
11.2020 - 08.2021
  • Responsible for handling food, prepping dinners, and providing customer service in restaurants.

Busser/Dishwasher

Nutcracker Family Restaurant
Pataskala, OH
07.2018 - 03.2020
  • Cleaned and cleared tables; washed dishes
  • Replenished silverware, condiments, and menus
  • Sanitized and maintained the restaurant to ensure public safety
  • Greeted and assisted customers with needs
  • Assisted servers with refilling drinks

Project SEARCH Internship

Licking Memorial Health Systems
Newark, OH
08.2017 - 05.2018
  • Prepared foods based on the recipe followed the hospital's and local and State infection policies.
  • Thoroughly washed and put away the dish pots and pans Collected all necessary ingredients and in a specific location.
  • Cleaned department trash cans and floors and surfaces organizeorganized department supplies by putting away medications refill bottles, and office suppliesd department supplies by putting away medications, refill bottles, and office supplies thoroughly

Work Study Student

Watkins Memorial High School
Pataskala, OH
08.2013 - 05.2017
  • Responsible for helping in the cafeteria kitchen keeping hallways clean

Summer Camp Volunteer

Camp Echoing Hills
Warsaw, OH
08.2016
  • Responsible for helping take care of campers helping out in a snack shop keeping cabins clean

Education

associate of arts - College

Central Ohio Technical College
Newark, OH

Skills

  • Cash register
  • Typing
  • Computer operation
  • Guest services
  • Organizational skills
  • Phone etiquette
  • Retail sales
  • Pet grooming
  • Cash handling
  • Microsoft Word
  • Order entry
  • Stocking
  • Sales
  • Teamwork
  • Wireless sales
  • Leadership
  • Computer literacy
  • Communication skills
  • Computer skills
  • Packaging
  • Time management
  • Climbing
  • Telecommunication
  • Mobile devices
  • Cooking
  • POS
  • Materials handling
  • Retail math
  • Product demos
  • Writing skills
  • Customer service
  • Basic math

Certification

Pallet Jack Certification

Languages

  • English
  • Spanish, Bilingual
  • English, Fluent

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Retail Sales Associate

Dollar General
03.2025 - 05.2025

Loader/Unloader

Lowe's Home Improvement
01.2022 - 05.2024

Crew Member

McDonald's
11.2020 - 08.2021

Busser/Dishwasher

Nutcracker Family Restaurant
07.2018 - 03.2020

Project SEARCH Internship

Licking Memorial Health Systems
08.2017 - 05.2018

Summer Camp Volunteer

Camp Echoing Hills
08.2016

Work Study Student

Watkins Memorial High School
08.2013 - 05.2017

associate of arts - College

Central Ohio Technical College
Faith Burgess