Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Bush

Kingston,OH

Summary

Freight Lead Manager at Big Lots with expertise in freight management and a proven track record of reducing shipping errors. Skilled in fostering strong vendor relationships and enhancing customer satisfaction through effective communication and problem-solving. Committed to promoting safety and efficiency in warehouse operations while leading teams to achieve operational excellence.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

28
28
years of professional experience

Work History

Freight Lead Manager

Big Lots
08.2023 - 11.2025
  • Developed strong relationships with carriers and vendors, ensuring reliable service and competitive pricing for transportation needs.
  • Reduced shipping errors by consistently maintaining accurate documentation for all transported goods.
  • Conducted regular safety training sessions for staff members, promoting a safe work environment and reducing workplace incidents.
  • Resolved shipment issues promptly, minimizing delays and maintaining positive client relationships.

Key Holder

Par Mar Stores
01.2019 - 01.2021
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Furniture Mover/Packer

Rinehart Moving And Mini Storage
06.2004 - 10.2015
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Followed verbal and written instructions to properly move and ship products.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
  • Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.

Retail Sales Associate

Sears Roebuck
03.1998 - 08.2003
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Education

Zane Trace High School
Chillicothe, OH

Skills

  • Warehouse operations
  • Order tracking
  • Transportation scheduling
  • Freight management
  • Retail display setups
  • Retail software proficiency
  • Customer service
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management

Timeline

Freight Lead Manager

Big Lots
08.2023 - 11.2025

Key Holder

Par Mar Stores
01.2019 - 01.2021

Furniture Mover/Packer

Rinehart Moving And Mini Storage
06.2004 - 10.2015

Retail Sales Associate

Sears Roebuck
03.1998 - 08.2003

Zane Trace High School
Faith Bush