Collaborated with the resident supervisor, program director, and guardians to constantly maintain person-centered plans of four special needs individuals, resulting in an increase in overall team coordination.
Maintained accurate records of resident care services provided according to agency standards.
Ensured consistent customer service and satisfaction-of-care for residents, using attention to detail and effective communication.
Lifeguard/Assisting Counselor (Seasonal)
Campfire Minnesota
Excelsior
05.2022 - 09.2022
Carried out the camp waterfront's daily operations, ensuring constant patron safety and educating patrons about safe swimming practices.
Facilitated meals, games, campfires, and gatherings while collaborating with 50+ other employees to execute those duties.
Administered comprehensive first aid daily, contributing to a 100% success rate in addressing minor injuries.
Assisted in the direction of campers and fostered a positive, respectful environment 24/7.
Remote Student Assistant
Center for Animal Health and Food Safety
St. Paul
09.2021 - 05.2022
Edited and proof-read content to maintain and improve the ProgressVet program to Kenyan and Ugandan veterinary cohorts.
Published news articles written by veterinary residents utilizing Drupal and SalesForce, contributing to leveraged “brand” awareness
Monitored the CAHFS email account to support overall team efficiency and workflow.
Seasonal Employee
Hyland Lake Park Reserve
Bloomington
05.2021 - 08.2021
Operated POS system transactions to ensure seamless and accurate cash flow.
Accommodated 100+ customer needs each shift, providing them with quality service at all times.
Supported the opening and closing of each shift, demonstrating leadership and punctuality.
Education
B.A. of Psychology -
University of Minnesota - Twin Cities
Minneapolis, MN
05.2024
Skills
Customer Service
Documentation and Reporting
Interpersonal and written communication
Mental Health First Aid certified
CPR
First Aid
Basic experience with R programming
Affiliations
Radio K, DJ. September 2022-September 2023
Psychology Club Member. September 2021-April 2024
Red Cross of Minnesota, Donor Ambassador. August 2024-Present