Faith Conrad
Rocky River,OH
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
4
4
years of professional experience
Work History
Hostess/Table Busser
Original Pancake House
Fairview Park , OH
12.2022 - Current
- As a hostess, my role is to warmly welcome patrons to the restaurant, seat them according to a rotation, and cash out their checks at the end of their meal. It is also my responsibility as the hostess to answer the phone, take carryout orders, and prepare the orders.
- As a busser, it is my duty to maintain the cleanliness of the restaurant. As guests leave the establishment, I clear the table and then sanitize it for the next customer. Upon the closing of the business, it is my responsibility to sweep and mop the floors, vacuum the carpets, restock all necessities, and perform any other cleaning tasks the restaurant may require.
- In addition to the duties above, there are tasks I perform based on the needs of the customers and other employees to ensure the smooth flow of the business, regardless of my role. These tasks include taking drink orders if a server is overwhelmed, organizing the orders in the window, and running the food to tables.
Barista
Starbucks
Lakewood , Ohio
04.2021 - 11.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Cashier
Panera Bread
Rocky River , Ohio
11.2020 - 04.2021
- Greeted customers, answered questions and provided general information regarding menu items.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Balanced cash drawers at the beginning and end of shifts.
Education
High School Diploma -
Albert Einstein Academy
Lakewood, OH06-2022
Skills
- Positive and professional
- Effective Multitasking
- Guest Engagement
- Phone Etiquette
- Detail Oriented
Timeline
Hostess/Table Busser
Original Pancake House
12.2022 - Current
Barista
Starbucks
04.2021 - 11.2022
Cashier
Panera Bread
11.2020 - 04.2021
High School Diploma -
Albert Einstein Academy
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