Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Cooley

Jonesboro,GA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales floor associate position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Kohl's
04.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Cashier /Retail Sales Associate

Goodwill
09.2020 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Solid Rock Academy
Riverdale, GA
07.2020

Skills

  • Order Processing
  • Loss Prevention
  • Regulatory Compliance
  • Customer Service
  • Money Handling
  • Product Knowledge
  • Customer Engagement
  • Complaint Management

Timeline

Retail Sales Associate

Kohl's
04.2023 - Current

Cashier /Retail Sales Associate

Goodwill
09.2020 - Current

High School Diploma -

Solid Rock Academy
Faith Cooley