Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
1
1
year of professional experience
Work History
Security Officer
OWL Security
11.2024 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Examined doors, windows and gates to verify security.
Soldier
United States Army National Guard
09.2023 - Current
Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Trained in conflict resolution among subordinates, equals and superiors.
Associate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBIAssociate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBI