FAITH COVARRUBIAS
pittsburg,ks
Summary
Dynamic retail professional with extensive experience in delivering exceptional customer service and efficiently managing transactions. Proven track record of maintaining a clean and organized workspace while fostering a collaborative team environment. Highly adaptable to changing demands, consistently focused on achieving results and enhancing the customer experience. Recognized for reliability, efficiency, and the ability to cultivate positive relationships with customers.
Overview
4
4
years of professional experience
Work History
Cashier
JCPenney
Pittsburg Ks
05.2026 - Current
- Processed customer purchases using POS system with accuracy and speed.
- Balanced cash drawer and reconciled register transactions at shift close.
- Handled returns, exchanges, and price adjustments following store policies.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sandwich Artist
Subway Ottawa ks & Pittsburg ks
Pittsburg, KS
08.2022 - Current
- Customer service, greeting, handling and communicating clearly.
- Food preparation, prepping sandwiches, maintain food safety, managing ingredient portions and presentation.
- Assisted team members with order assembly and workflow during peak periods.
- Cash handling, operating the cash registers, handling cash transactions, and lastly closing the registers down and making sure everything is ready for the next morning.
- Good time management, teamwork, problem solving, cleaning, and lastly training new employees.
- Prepared sandwiches to customer specifications while maintaining speed and order accuracy.
Waitress
Nagoya, Ottawa ks
08.2023 - 01.2024
- Write-down orders and memorizing the menu, entering the orders in the computer for kitchen staff
- Clean booths, tables, chairs, dishes
- Deserts with hand garnishing, serve salads, drinks, steak, sushi, sauces, soup
Front Desk Receptionist
ORC
Ottawa Ks
06.2023 - 12.2023
- Manage or oversee fitness or recreation facilities, ensuring safety and clean facilities and equipment
- Managed paperwork, hands on computer skills, money cash outs, work calls.
- Coordinated multi-line phone coverage, relaying messages and resolving routine questions accurately.
- Maintained confidential records, safeguarding sensitive information and updating files promptly.
Education
High School Diploma -
Pittsburg State University
Pittsburg, KS05-2028
Highschool diploma - undefined
West Franklin Highschool
01.2024
Skills
- Customer service excellence
- Guest relations
- Team leadership
- Conflict resolution
- Decision making
- Communication
- Strategic thinking
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Payment processing
Personal Information
Title: HOSPITALITY MANAGEMENT
Timeline
Cashier
JCPenney
05.2026 - Current
Waitress
Nagoya, Ottawa ks
08.2023 - 01.2024
Front Desk Receptionist
ORC
06.2023 - 12.2023
Sandwich Artist
Subway Ottawa ks & Pittsburg ks
08.2022 - Current
Highschool diploma - undefined
West Franklin Highschool
High School Diploma -
Pittsburg State University