Faith Davis
Oklahoma City,OK
Summary
Dynamic and results-driven professional with a proven track record at MidFirst Bank, excelling in sales and cross-selling, and providing exceptional customer service. Skilled in account management and conflict resolution, I thrive in fast-paced environments, consistently achieving sales goals and fostering customer loyalty through effective communication and a strong work ethic.
Overview
7
7
years of professional experience
Work History
Teller
MidFirst Bank
Midwest City, OK
09.2021 - Current
- Consistently achieved sales goals for three consecutive years.
- Provided exceptional customer service and resolved customer issues effectively.
- Thrived in a fast-paced environment, demonstrating extensive product knowledge and problem-solving skills.
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Fostered customer loyalty through personalized client interactions.
- Completed comprehensive training to transition into a banker role.
- Demonstrated strong work ethic by consistently performing tasks efficiently and accurately.
Key Holder Supervisor
Vintage Stock
Oklahoma City, OK
05.2018 - 08.2021
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Handled customer inquiries and complaints with professionalism and patience.
- Maintained a safe and secure environment within the store.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Analyzed weekly sales reports to identify trends or issues.
- Resolved customer complaints in a timely manner.
- Assisted customers with product selection and purchases, contributing to increased sales.
Education
High School Diploma -
Midwest City Highschool
Midwest City 05-2016
Skills
- Professionalism and courtesy
- Sales and Cross-selling
- Strong work ethic
- Account management
- Exceptional customer service
- Goal-oriented focus
- Excellent time management skills
- Excellent communication skills
- Conflict resolution techniques
References
References available upon request.
Timeline
Teller
MidFirst Bank
09.2021 - Current
Key Holder Supervisor
Vintage Stock
05.2018 - 08.2021
High School Diploma -
Midwest City Highschool
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