Faith E. Loewe
Chicago,IL
Summary
Psychology graduate with 3+ years of customer service experience across retail environments, specializing in relationship-building and personalized client support. Skilled in active listening, needs assessment, and communication techniques that build rapport and drive customer loyalty. Creates a welcoming environment and connects with diverse individuals to tailor recommendations to specific needs.
Overview
1
1
Language
5
5
years of professional experience
Work History
Beauty Advisor
Sally Beauty Supply
Bolingbrook, IL
06.2025 - 08.2026
- Delivered personalized consultations by assessing customer needs and providing tailored, professional-grade solutions
- Built customer relationships through consistent, proactive engagement by connecting with every customer. to drive repeat visits and loyalty.
- Managed store operations independently, including opening/closing procedures, point-of-sale transactions, and cash handling.
- Took on expanded responsibilities beyond standard role including training new hires and de-escalating difficult situations.
Sales Associate
GameStop
Bolingbrook, IL
07.2022 - 09.2022
- Independently managed store operations during solo shifts: handled customer service, transactions, and merchandising with minimal oversight.
- Evaluated and processed trade-ins across a wide range of electronics, following strict data wiping and re-boxing protocols.
- Connected with customers through knowledge of gaming culture, building rapport and tailoring recommendations to ensure satisfaction and loyalty
Sales Associate
Zumiez
Bolingbrook, IL
04.2021 - 06.2022
- Cultivated community by assessing needs, creating a welcoming environment, and offering personalized recommendations that enhanced customer satisfaction
- Met and exceeded individual sales goals consistently in a competitive, performance-tracked retail environment
- Simultaneously processed in-store and online order fulfillment efficiently, ensuring accurate and timely transactions
Education
B.S. - Liberal Arts & Sciences, Psychology
University of Illinois Urbana-Champaign
08.2026
Skills
- Active Listening
- Interpersonal Communication
- Adaptability
- Conflict Resolution
LANGUAGES
American Sign Language (Conversational)
Volunteer Experience
DSC Group Home, Champaign IL [March 2025]
Provided support to individuals with intellectual disabilities through coursework-integrated community engagement. Gained hands-on experience in person-centered care.
Timeline
Beauty Advisor
Sally Beauty Supply
06.2025 - 08.2026
Sales Associate
GameStop
07.2022 - 09.2022
Sales Associate
Zumiez
04.2021 - 06.2022
B.S. - Liberal Arts & Sciences, Psychology
University of Illinois Urbana-Champaign