Faith Forehand
Ellijay,GA
Summary
I am a warm, intuitive, and people-driven professional with a deep passion for helping others thrive. With blended years of high-level customer service, leadership, and chaos management, along with formal psychology education and professional certifications, I bridge emotional intelligence with real-world execution.
I believe happiness is a skill that can be cultivated. My work—whether in coaching or customer service—is rooted in compassion, presence, and helping people feel seen, supported, and capable of growth.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Waitress
Ellijay Tapz
Ellijay, GA
08.2025 - Current
- Delivers high-energy, personalized service in a fast-paced environment while managing multiple priorities simultaneously.
- Maintains calm, professionalism, and empathy during peak hours and high-pressure situations.
- Supports team members to ensure smooth operations and positive workplace morale.
Waitress
The Roof Ellijay
Ellijay, GA
07.2018 - 08.2025
- Provided elevated customer experiences through attentive service and strong interpersonal skills.
- Learned to thrive in high-volume settings while maintaining a positive attitude.
- Developed foundational customer service, multitasking, and conflict-resolution skills.
Bank Teller III
United Community Bank
Ellijay, Georgia
11.2017 - 04.2023
- Selected by management to support leadership initiatives, and operational responsibilities.
- Provided accurate, confidential financial services while delivering warm, professional customer interactions.
- Built trust with clients through reliability, attention to detail, and clear communication.
- Managed transactions efficiently in a highly regulated environment.
- Recognized as a dependable team member, trusted with additional responsibilities.
Senior Reservationist
Blue Sky Cabin Rentals
Ellijay, Georgia
06.2014 - 10.2017
- Served as the first point of contact, creating welcoming and professional guest experiences.
- Managed phone systems, scheduling, and administrative tasks.
- Resolved guest concerns with patience, empathy, a little humor, and solution-focused thinking.
Education
GED -
Cherokee High School
01-2008
Some College (No Degree) - Bachelor's in Psychology
University of Phoenix
Happiness & Self-Empowerment Life Coach - Happiness & Self-Empowerment
IAP Career College
11-2023
Spiritual Coaching
01-2025
Skills
- Customer Service Excellence
- Emotional intelligence and active listening
- Leadership and team collaboration
- Chaos and High-Pressure Management
- Fast Learner and Adaptable
- Relationship Building
- Microsoft Offices
- Attention to detail
Certification
Happiness Life Coach
Education and Training
other,other,other,other
Timeline
Waitress
Ellijay Tapz
08.2025 - Current
Waitress
The Roof Ellijay
07.2018 - 08.2025
Bank Teller III
United Community Bank
11.2017 - 04.2023
Senior Reservationist
Blue Sky Cabin Rentals
06.2014 - 10.2017
GED -
Cherokee High School
Some College (No Degree) - Bachelor's in Psychology
University of Phoenix
Happiness & Self-Empowerment Life Coach - Happiness & Self-Empowerment
IAP Career College
Spiritual Coaching