I'm an experienced customer service agent who is currently looking for a work from home costumer service position.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas
Rover
Creating schedules
Monitoring floors, Observe and Report
Cabin Cleaner
G2 Secure Staff
08.2021 - Current
Company Overview: Indianapolis International airport
Cleaning the airplanes for Delta and United
Leader- redirecting coworkers on proper cleaning routines
Indianapolis International airport
Warehouse Worker
Amazon Fulfillment Associates
06.2019 - Current
Order picker experience doing picking and ICQA
Process items
Independent Insurance Agent
L.A Insurance
07.2023 - 09.2024
Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
Developed and maintained professional relationships with other industry professionals, such as financial advisors and real estate agents, to provide a well-rounded approach to client service.
Organized regular client outreach initiatives such as seminars and workshops to educate potential customers on insurance products and services offered.
Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
Ramp Agent
G2 Secure Staff
08.2023 - 08.2024
Guiding and parking aircraft
Loading and unloading baggage's and cargo
Cabin maintenance/cleaning
Customer support/service
Remote Data Entry Associate
Conduent
09.2023 - 07.2024
Sorted documents and maintained organized filing process.
Increased overall database accuracy by diligently reviewing source documents for completeness and validity before entry.
Demonstrated adaptability by quickly learning new software applications as needed to support evolving business needs.
Enhanced team efficiency by completing high-volume data entry tasks within tight deadlines.
Courthouse Security Officer
Securitas
01.2023 - 07.2023
Keeping the courthouse safe for judges, staff and public
Monitoring the halls
Interacting with public to direct them to there destination
Delivery Driver
Prime remnant
09.2020 - 06.2021
Warehouse Worker
Target distribution center
10.2018 - 03.2019
Loaded boxes off the conveyor belt into the trucks
Call Center Representative
Lowe's Home Improvement
05.2018 - 02.2019
Store Associate
Target
03.2015 - 05.2018
Picker/Packer (Seasonal)
Integrity Staffing/Amazon
01.2016 - 12.2016
Packed and sealed product
Sorted packages for delivery
Moved and stored materials and products
Ensured successful transfer and delivery of goods to intended destinations
Customer Service Representative
Xerox
06.2015 - 06.2016
Retail Sales Associate/Cashier
Jimmy Johns
09.2015 - 01.2016
Provided exemplary customer service
Received orders from customers and prepared food and beverages to order
Communicated orders to Team
Adhered to customer's questions and concerns
Maintained a clean and orderly work environment
Call Center Representative
Xerox
06.2015 - 12.2015
Customer service
Home Health Aide
Comfort Care
10.2015 - 11.2015
Attained Home Health Aide License
Monitored and supervised daily activities of patients
Assisted with daily living care
Planned and implemented recreational activities
Teacher's Assistant
Lads and Lasses Daycare
07.2015 - 08.2015
Observed students' performance and recorded relevant data
Organized materials and displayed them for staff, students, and guardians
Supervised games and other recreational activities to promote physical, mental, and social development
Education
No Degree - Liberal Arts
IVY Tech Community College
Indianapolis, IN
05.2016
High school diploma -
Arsenal Technical High School
Indianapolis, IN
06.2015
Skills
DATA ENTRY
INVENTORY
Customer service
Materials Handling
Operating Systems
Assembly
Microsoft Office
Surveillance
Organizational skills
Medical terminology
Medical office experience
Typing
Administrative experience
Phone etiquette
Microsoft Office Suite
Customer Service
Inventory
Data Entry
Organizational
Communication skills
Microsoft Excel
Scheduling
Filing
Store maintenance
Spreadsheets
Certification
For hire endorsements, 01/01/21, Present
Driver's License, 08/01/23, 08/01/27
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Timeline
Remote Data Entry Associate
Conduent
09.2023 - 07.2024
Ramp Agent
G2 Secure Staff
08.2023 - 08.2024
Independent Insurance Agent
L.A Insurance
07.2023 - 09.2024
Courthouse Security Officer
Securitas
01.2023 - 07.2023
Cabin Cleaner
G2 Secure Staff
08.2021 - Current
Delivery Driver
Prime remnant
09.2020 - 06.2021
Warehouse Worker
Amazon Fulfillment Associates
06.2019 - Current
Warehouse Worker
Target distribution center
10.2018 - 03.2019
Call Center Representative
Lowe's Home Improvement
05.2018 - 02.2019
Picker/Packer (Seasonal)
Integrity Staffing/Amazon
01.2016 - 12.2016
Home Health Aide
Comfort Care
10.2015 - 11.2015
Retail Sales Associate/Cashier
Jimmy Johns
09.2015 - 01.2016
Teacher's Assistant
Lads and Lasses Daycare
07.2015 - 08.2015
Customer Service Representative
Xerox
06.2015 - 06.2016
Call Center Representative
Xerox
06.2015 - 12.2015
Store Associate
Target
03.2015 - 05.2018
High school diploma -
Arsenal Technical High School
For hire endorsements, 01/01/21, Present
Driver's License, 08/01/23, 08/01/27
Security Officer
Securitas
No Degree - Liberal Arts
IVY Tech Community College
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