Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Faith Hardiman

Southgate,MI

Summary

I'm an experienced customer service agent who is currently looking for a work from home costumer service position.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Security Officer

Securitas
  • Rover
  • Creating schedules
  • Monitoring floors, Observe and Report

Cabin Cleaner

G2 Secure Staff
08.2021 - Current
  • Company Overview: Indianapolis International airport
  • Cleaning the airplanes for Delta and United
  • Leader- redirecting coworkers on proper cleaning routines
  • Indianapolis International airport

Warehouse Worker

Amazon Fulfillment Associates
06.2019 - Current
  • Order picker experience doing picking and ICQA
  • Process items

Independent Insurance Agent

L.A Insurance
07.2023 - 09.2024
  • Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
  • Developed and maintained professional relationships with other industry professionals, such as financial advisors and real estate agents, to provide a well-rounded approach to client service.
  • Organized regular client outreach initiatives such as seminars and workshops to educate potential customers on insurance products and services offered.
  • Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.

Ramp Agent

G2 Secure Staff
08.2023 - 08.2024
  • Guiding and parking aircraft
  • Loading and unloading baggage's and cargo
  • Cabin maintenance/cleaning
  • Customer support/service

Remote Data Entry Associate

Conduent
09.2023 - 07.2024
  • Sorted documents and maintained organized filing process.
  • Increased overall database accuracy by diligently reviewing source documents for completeness and validity before entry.
  • Demonstrated adaptability by quickly learning new software applications as needed to support evolving business needs.
  • Enhanced team efficiency by completing high-volume data entry tasks within tight deadlines.

Courthouse Security Officer

Securitas
01.2023 - 07.2023
  • Keeping the courthouse safe for judges, staff and public
  • Monitoring the halls
  • Interacting with public to direct them to there destination

Delivery Driver

Prime remnant
09.2020 - 06.2021

Warehouse Worker

Target distribution center
10.2018 - 03.2019
  • Loaded boxes off the conveyor belt into the trucks

Call Center Representative

Lowe's Home Improvement
05.2018 - 02.2019

Store Associate

Target
03.2015 - 05.2018

Picker/Packer (Seasonal)

Integrity Staffing/Amazon
01.2016 - 12.2016
  • Packed and sealed product
  • Sorted packages for delivery
  • Moved and stored materials and products
  • Ensured successful transfer and delivery of goods to intended destinations

Customer Service Representative

Xerox
06.2015 - 06.2016

Retail Sales Associate/Cashier

Jimmy Johns
09.2015 - 01.2016
  • Provided exemplary customer service
  • Received orders from customers and prepared food and beverages to order
  • Communicated orders to Team
  • Adhered to customer's questions and concerns
  • Maintained a clean and orderly work environment

Call Center Representative

Xerox
06.2015 - 12.2015
  • Customer service

Home Health Aide

Comfort Care
10.2015 - 11.2015
  • Attained Home Health Aide License
  • Monitored and supervised daily activities of patients
  • Assisted with daily living care
  • Planned and implemented recreational activities

Teacher's Assistant

Lads and Lasses Daycare
07.2015 - 08.2015
  • Observed students' performance and recorded relevant data
  • Organized materials and displayed them for staff, students, and guardians
  • Supervised games and other recreational activities to promote physical, mental, and social development

Education

No Degree - Liberal Arts

IVY Tech Community College
Indianapolis, IN
05.2016

High school diploma -

Arsenal Technical High School
Indianapolis, IN
06.2015

Skills

  • DATA ENTRY
  • INVENTORY
  • Customer service
  • Materials Handling
  • Operating Systems
  • Assembly
  • Microsoft Office
  • Surveillance
  • Organizational skills
  • Medical terminology
  • Medical office experience
  • Typing
  • Administrative experience
  • Phone etiquette
  • Microsoft Office Suite
  • Customer Service
  • Inventory
  • Data Entry
  • Organizational
  • Communication skills
  • Microsoft Excel
  • Scheduling
  • Filing
  • Store maintenance
  • Spreadsheets

Certification

  • For hire endorsements, 01/01/21, Present
  • Driver's License, 08/01/23, 08/01/27

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Remote Data Entry Associate

Conduent
09.2023 - 07.2024

Ramp Agent

G2 Secure Staff
08.2023 - 08.2024

Independent Insurance Agent

L.A Insurance
07.2023 - 09.2024

Courthouse Security Officer

Securitas
01.2023 - 07.2023

Cabin Cleaner

G2 Secure Staff
08.2021 - Current

Delivery Driver

Prime remnant
09.2020 - 06.2021

Warehouse Worker

Amazon Fulfillment Associates
06.2019 - Current

Warehouse Worker

Target distribution center
10.2018 - 03.2019

Call Center Representative

Lowe's Home Improvement
05.2018 - 02.2019

Picker/Packer (Seasonal)

Integrity Staffing/Amazon
01.2016 - 12.2016

Home Health Aide

Comfort Care
10.2015 - 11.2015

Retail Sales Associate/Cashier

Jimmy Johns
09.2015 - 01.2016

Teacher's Assistant

Lads and Lasses Daycare
07.2015 - 08.2015

Customer Service Representative

Xerox
06.2015 - 06.2016

Call Center Representative

Xerox
06.2015 - 12.2015

Store Associate

Target
03.2015 - 05.2018

High school diploma -

Arsenal Technical High School
  • For hire endorsements, 01/01/21, Present
  • Driver's License, 08/01/23, 08/01/27

Security Officer

Securitas

No Degree - Liberal Arts

IVY Tech Community College
Faith Hardiman