Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faith Hicklen

Tacoma,WA

Summary

Exceptional communication and planning abilities with an organized and thorough nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

ADMISSIONS DIRECTOR & COMMUNITY LIAISON

Foundation RC
08.2023 - 05.2024


  • Contributed to successful survey results by diligently maintaining compliance with federal regulations governing skilled nursing facilities.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
  • Increased admissions rates by implementing targeted marketing strategies and outreach efforts.

ENGAGEMENT MANAGER

Lab Corp
02.2018 - 01.2024
  • Assessed risks associated with engagements proactively mitigating potential issues before they escalated into significant problems affecting overall outcomes.
  • Served as a trusted advisor to clients, offering insights on market conditions, best practices, and innovative solutions.
  • Cultivated a culture of collaboration within the team, enabling seamless execution of project deliverables at each stage of the engagement process.
  • Developed comprehensive training programs for new hires, increasing team efficiency and knowledge.

ADMISSIONS AND MARKETING DIRECTOR

Avamere
06.2021 - 08.2023
  • Developed constructive working relationships with local healthcare facilities which resulted in seamless patient transfers.
  • Trained new employees on referral coordination procedures, ensuring consistent quality of service.
  • Conducted regular audits of referral records, maintaining accuracy and compliance with skilled nursing regulations.
  • Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.

Education

High School Diploma -

Washington High School
Tacoma, WA
06.2017

Skills

  • Attention to Detail
  • Excellent Communication
  • Organizational Skills
  • Relationship Building
  • Planning and coordination
  • Adaptability and Flexibility

Certification

  • Sales Auditing Training
  • Marketing Course
  • Insurance Billing Training

Timeline

ADMISSIONS DIRECTOR & COMMUNITY LIAISON

Foundation RC
08.2023 - 05.2024

ADMISSIONS AND MARKETING DIRECTOR

Avamere
06.2021 - 08.2023

ENGAGEMENT MANAGER

Lab Corp
02.2018 - 01.2024

High School Diploma -

Washington High School

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Faith Hicklen