Faith Horn
Louisville,CO
Summary
Licensed esthetician with a unique background of 3+ years in customer service and 15+ years of dedication to studying violin. Highly adaptive with excellent attention to detail. Passionate about offering an attentive and rejuvenating customer experience. Looking to expand as an esthetician and develop new skills in client care.
Overview
3
3
years of professional experience
Work History
Front Desk Sales Associate
The Lash Lounge
Westminster, CO
10.2024 - 08.2025
- Managed booking appointments for both new guests and returning guests and members.
- Created exceptional guest experiences by welcoming guests in, providing personalized service recommendations, and accommodating the unique needs of each guest.
- Converted returning guests to members by encouraging the importance of consistent booking for lash extensions.
- Converted potential guest leads into new guests by reaching out consistently and answering questions about our services and products.
- Maintained a clean and welcoming waiting area.
- Stocked and maintained a clean retail area, with knowledge of the use instructions and ingredients of each product.
- Handled POS and cash transactions smoothly and accurately.
Barista
Starbucks
Lafayette, CO
06.2022 - 09.2024
- Prepared and served high-quality beverages and food in fast-paced environment.
- Maintained a clean and welcoming store by following company routines for cleaning during the shift and at closing.
- Tendered POS and cash transactions at the register and drive-thru.
- Provided an excellent experience through greeting and connecting with each customer.
- Collaborated with team to meet company goals and ensure a smooth working environment.
- Promoted additional items tailored to each customers need to increase sales.
- Ensure the satisfaction of each customer with extensive knowledge of the menu and always striving to meet customer inquiries.
Education
Bachelor of Science - Biological Sciences (BS), Violin Performance (BM)
University of Northern Colorado
Greeley, CO2030
High School Diploma -
Centaurus High School
Lafayette, CO05-2024
Estheticians License -
Boulder Technical Education Center
Boulder, CO05-2023
Skills
- Goal Oriented
- Guest relations
- Service promotion
- Teamwork
- Friendly and helpful
- Honest and reliable
- Time management
- Attention to detail
Timeline
Front Desk Sales Associate
The Lash Lounge
10.2024 - 08.2025
Barista
Starbucks
06.2022 - 09.2024
Bachelor of Science - Biological Sciences (BS), Violin Performance (BM)
University of Northern Colorado
High School Diploma -
Centaurus High School
Estheticians License -
Boulder Technical Education Center