Summary
Overview
Work History
Education
Skills
Timeline
Generic

FAITH IYAYI AKHIMIEN

New Haven

Summary

  • Improved client program engagement and retention rates by 25% through implementation of individualized recovery planning and enhanced follow-up support.
  • Successfully coordinated care services for a caseload of 40+ clients, ensuring timely service delivery and continuity of care across multidisciplinary teams.
  • Reduced client relapse/readmission rates by 15% by introducing structured relapse prevention education and wellness support programs.
  • Led staff training initiatives that improved documentation accuracy and regulatory compliance scores during internal audits.
  • Strengthened community partnerships, increasing client access to housing, employment, and social support resources.
  • Streamlined care coordination processes, improving service response time and overall client satisfaction.

Overview

2
2
years of professional experience

Work History

Program Manager/Recovery Assistant

Blessed Caring Heart LLC
07.2024 - Current
  • Coordinated and managed recovery and support programs for clients requiring behavioral health, rehabilitation, and social care services.
  • Conducted client assessments and developed individualized care and recovery plans in collaboration with caregivers, healthcare providers, and families.
  • Oversaw daily program operations to ensure high-quality, person-centered care and compliance with agency policies and regulatory standards.
  • Facilitated recovery support sessions focused on independent living skills, relapse prevention, and emotional wellness.
  • Monitored client progress, maintained accurate documentation, and updated care plans based on client needs and outcomes.
  • Supervised and supported care staff and peer support workers to promote safe, compassionate, and effective service delivery.
  • Collaborated with community organizations to connect clients with housing, employment, healthcare, and social support resources.

Education

Master of Science - Public Health

University of New Haven
West Haven, CT
05.2024

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Decision-making
  • Interpersonal skills
  • Attention to detail

Timeline

Program Manager/Recovery Assistant

Blessed Caring Heart LLC
07.2024 - Current

Master of Science - Public Health

University of New Haven

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