Faith Johnson
Huntsville,AL
Summary
Result oriented Account Executive with 7+ years' experience in high-volume, challenging sales environments. Adept at business development and ready to leverage my keen ability to quickly cultivate rapport with clients in a complex industry leading to lucrative partnerships. Looking for a fast-paced position with the opportunity for advancement.
Overview
6
6
years of professional experience
Work History
Account Manager
CommentSold
Huntsville , AL
04.2023 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Analyzed client data and identified opportunities for growth.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Enterprise Account Executive
CommentSold
Huntsville , AL
07.2022 - 04.2023
- Cultivated and developed customer relationships to enable sustained revenue growth with clients that generate 10mil-100mil annually.
- Maintained updated knowledge of changing industry, standards and trends related to enterprise accounts.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Negotiated MSA's with clients for pricing and logistics.
Account Executive
CommentSold
Huntsville , AL
04.2021 - 06.2022
- Sought out key decision-makers and tailored solutions to address individual social and e-commerce business challenges.
- Represented product offerings and platforms throughout U.S.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
Development Manager
Colonial Life
Huntsville , AL
10.2018 - 03.2021
- Recruited, trained and managed 14 representatives through sales cycle, customer communication, and customer satisfaction
- Achieved 115% of projected quarterly sales revenue goals for 5 quarters
- Work closely with business owners to build customer package options and enrollment processes
- Mange a customer load of 50+ while continuing to prospect and sell to potential clients
Assistant Manager
Starbucks
Pensacola , FL
01.2018 - 10.2018
- Coached and developed Employees while making staffing decisions (hiring, evaluating, disciplining and scheduling) for a team or 35+ employees
- Managed store's financial performance through inventory management, monitoring and engaging with monthly Profit and Loss statements
Education
Bachelor of Arts - Music Education
The Baptist College of Florida
Graceville, FL12.2011
Skills
- Goal- oriented
- CRM (Salesforce)(Totango)
- Training material development
- Sales and Negotiation
- Written & Verbal Communication
- Team Leadership
- Pipeline management
- Developing Talent
- Cross-functional team abilities
- Crisis Management
Timeline
Account Manager
CommentSold
04.2023 - Current
Enterprise Account Executive
CommentSold
07.2022 - 04.2023
Account Executive
CommentSold
04.2021 - 06.2022
Development Manager
Colonial Life
10.2018 - 03.2021
Assistant Manager
Starbucks
01.2018 - 10.2018
Bachelor of Arts - Music Education
The Baptist College of Florida
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