Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
BusinessAnalyst
Faith  Johnson

Faith Johnson

Bellevue,NE

Summary

A dynamic professional with a proven track record, excelling in leadership and interpersonal communication. Demonstrated expertise in customer service and compliance. I've effectively enhanced guest experiences and team performance. The approach blends compassionate care with meticulous attention to detail, driving brand loyalty and operational excellence. Possess extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Lead Table Games Supervisor

Horseshoe Casino
06.2011 - 07.2024
  • Enforced safety rules and removed safety hazards while monitoring gaming floors.
  • Listened effectively and used issue-resolution skills to handle complaints and promote brand loyalty efficiently.
  • Trained employees in procedures, compliance standards, and strategies for accomplishing objectives.

Residential Rehabilitation Specialist

Community Alliance
11.2005 - 06.2011
  • Evaluated and screened 30 patients to determine needs and provide necessary support.
  • Demonstrated strong commitment to maintaining standards of excellence by executing and strictly complying with policies regarding patient admission, care, and records.
  • Scheduled providers according to patient needs to use resources efficiently.
  • Consulted with interdisciplinary teams to enhance care coordination, established medical clearance, and determined optimal timing of further interventions.

Certified Nursing Assistant

Rose Vista Nursing Home
04.1999 - 03.2005
  • Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
  • Provided care to 60 patients throughout their lifespan with consideration of aging processes, human development stages, and culture.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

Bachelor of Science - Nursing

Nebraska Methodist College
Omaha, NE
12.2024

Master of Science - Clinical Counseling

Bellevue University
Bellevue, NE
12.2015

Bachelor of Science - Social Work

Bellevue University
Bellevue, NE
06.2008

Associate of Arts - Human Services

Iowa Western Community College
Council Bluffs, IA
06.2005

Skills

  • Therapeutic Communication
  • Detailed-Oriented
  • Collaboration
  • Leadership
  • Compassionate
  • Resilient
  • Strong time management
  • Attention to Detail

Certification

Basic Life Support, American Red Cross

Certified Nursing Assistant #155954


Additional Information

Clinical Experience-Methodist Hospital

5 South- Short-term treatment, observation, assessment, and reassessment pre- and post-operative.

8 North—Collaborate, develop and implement treatment plans. Assist in surgical procedures, administer medications, and educate patients about their conditions and rehabilitation.

6 North- Took on the responsibility to monitor and manage patients with complex medical conditions, demonstrating the ability to handle challenging situations.

7 North-Perform assessments with great attention to detail. Monitor vital signs, assess neurological status, detect subtle changes in a patient's condition, and act promptly.

9 North- Assess the patient's history, record vital signs, and monitor EKG rhythms.

Methodist OR-Manage overall nursing care and ensures a safe and comfortable environment.


Community Experience

Heart Ministry Center, Women's Health Clinic, Women's Clinic (Ob and PP), Children's Hospital, Stephen Center, Mobile Diabetes Clinic, Madonna Rehabilitation, Consulate of Mexico, Maxim Home Health, Gentiva Hospice, McMillion Middle School, Fremont Infusion, Community Alliance, Open Door Mission, Methodist Outpatient Wound Clinic, Juneteenth Omaha Festival, Methodist Jennie Edmundson Psychiatric Unit


Timeline

Lead Table Games Supervisor

Horseshoe Casino
06.2011 - 07.2024

Residential Rehabilitation Specialist

Community Alliance
11.2005 - 06.2011

Certified Nursing Assistant

Rose Vista Nursing Home
04.1999 - 03.2005

Bachelor of Science - Nursing

Nebraska Methodist College

Master of Science - Clinical Counseling

Bellevue University

Bachelor of Science - Social Work

Bellevue University

Associate of Arts - Human Services

Iowa Western Community College

Basic Life Support, American Red Cross

Certified Nursing Assistant #155954


Faith Johnson