Faith Kappel
Baraboo
Summary
Extensive experience in problem-solving, conflict resolution, and communication.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
Wisconsin Dells
05.2022 - 06.2025
- Collaborated with the team to maintain store presentation standards.
- Conversed with customers to share information about products and services.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Handled customer inquiries through phone and email support.
- Trained new staff on customer service best practices and tools.
Food Runner
Greenwoods Cafe
Reedsburg
11.2023 - 08.2024
- Delivered food promptly to tables, ensuring accurate orders.
- Collaborated with kitchen staff to maintain efficient workflow.
- Assisted servers by restocking supplies and clearing tables.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Lifeguard
Kalahari Resorts Dells
Wisconsin Dells
05.2021 - 09.2021
- Monitored pool area for safety and compliance with regulations.
- Responded promptly to emergencies and administered first aid as needed.
- Enforced facility rules to maintain a safe environment for all patrons.
Education
High School Diploma -
Baraboo High School
Baraboo05-2024
Skills
- Sales technique
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Typing
Affiliations
- Volunteered with the Urban Ecology Center in Milwaukee to maintain the park's cleanliness, take data, and aid staff with events.
- Volunteered at local churches for events, services, and maintainence.
Languages
Spanish
Limited
Timeline
Food Runner
Greenwoods Cafe
11.2023 - 08.2024
Brand Ambassador
American Eagle Outfitters, Inc
05.2022 - 06.2025
Lifeguard
Kalahari Resorts Dells
05.2021 - 09.2021
High School Diploma -
Baraboo High School
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