Faith Karg
Peoria,AZ
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. I am a Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Explorers In Learning
Scottsdale , Az
12.2025 - Current
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Utilized creative teaching strategies to engage students in classroom.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Zookeeper
Wildlife World Zoo & Aquarium
Litchfield Park, AZ
02.2025 - 07.2025
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Assisted with development of animal behavior modification plans.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Trained animals in behavioral compliance or other special routines or commands.
- Followed pet care instructions for dietary needs and medication regimens.
In-Home Nanny
In Home Nanny
Peoria, AZ
10.2023 - 12.2024
- Encouraged good manners among children by modeling appropriate behavior.
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
- Developed and implemented daily activities for children, such as reading, playtime, and arts and crafts.
- Assisted with homework completion and monitored progress towards academic goals.
- Planned meals based on dietary guidelines with consideration of food allergies or preferences.
- Organized age-appropriate educational activities to stimulate learning and development.
- Facilitated social interaction between siblings by organizing games or other activities.
- Engaged in outdoor recreational activities with the children, such as trips to the park or beach.
- Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
- Negotiated conflicts among children, teaching problem-solving and communication skills.
Manager
European Wax Center
Phoenix, AZ
09.2022 - 07.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Coached, mentored, and trained team members to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain daily operational standards.
- Provided leadership, insight, and mentoring to newly hired employees to provide knowledge of various company programs.
Sales Associate
Kohls Department Store
Peoria, AZ
05.2022 - 10.2022
- Professionally handled customer complaints.
- Conducted inventories regularly to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in the marketplace.
- Maintained cleanliness of store environment, including floors, windows, and displays.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Soccer Post
Glendale, AZ
04.2021 - 08.2021
- Greeted customers and provided exceptional customer service.
- Professionally handled customer complaints.
- Processed returns, exchanges, and refunds according to company policies.
- Developed promotional strategies to increase sales volume.
- Demonstrated product features and benefits for customers' needs.
Education
High School Diploma -
Sandra Day O'connor High School
Glendale, AZ05-2023
Some College (No Degree) - Education
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- Operations Management
- Marketing
- Performance Management
- Policy Implementation
- Staff Development
- Complex Problem-Solving
- Critical thinker
- Works Well Independently
- Communication
Affiliations
- I love to volunteer I've volunteered both at Church in the special needs service as well as multiple soccer camps.
Certification
- Fingerprint Clearance Card
- CPR/First-Aid
Languages
English
Full Professional
Spanish
Elementary
Timeline
Preschool Teacher
Explorers In Learning
12.2025 - Current
Zookeeper
Wildlife World Zoo & Aquarium
02.2025 - 07.2025
In-Home Nanny
In Home Nanny
10.2023 - 12.2024
Manager
European Wax Center
09.2022 - 07.2023
Sales Associate
Kohls Department Store
05.2022 - 10.2022
Sales Associate
Soccer Post
04.2021 - 08.2021
High School Diploma -
Sandra Day O'connor High School
Some College (No Degree) - Education
Maricopa Community Colleges - Glendale Community College