Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Faith Karg

Peoria,AZ

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Personable and dedicated looking to begin a career in finance Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building client relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

In-Home Nanny

In Home Nanny
Peoria, AZ
10.2023 - Current
  • Encouraged good manners among children by modeling appropriate behavior.
  • Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
  • Developed and implemented daily activities for children, such as reading, playtime, and arts and crafts.
  • Assisted with homework completion and monitored progress towards academic goals.
  • Planned meals based on dietary guidelines with consideration of food allergies or preferences.
  • Organized age-appropriate educational activities to stimulate learning and development.
  • Facilitated social interaction between siblings by organizing games or other activities.
  • Engaged in outdoor recreational activities with the children, such as trips to the park or beach.
  • Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
  • Negotiated conflicts among children, teaching problem-solving and communication skills.

Manager

European Wax Center
Phoenix, AZ
09.2022 - 07.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Coached, mentored, and trained team members to improve their job performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing, and shift change functions to maintain daily operational standards.
  • Provided leadership, insight, and mentoring to newly hired employees to provide knowledge of various company programs.

Sales Associate

Kohls Department Store
Peoria, AZ
05.2022 - 10.2022
  • Professionally handled customer complaints.
  • Conducted inventories regularly to track stock levels.
  • Attended weekly team meetings to review performance goals and objectives.
  • Tracked sales performance metrics to identify trends in the marketplace.
  • Maintained cleanliness of store environment, including floors, windows, and displays.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Maintained up-to-date knowledge of store merchandise and policies.

Sales Associate

Soccer Post
Glendale, AZ
04.2021 - 08.2021
  • Greeted customers and provided exceptional customer service.
  • Professionally handled customer complaints.
  • Processed returns, exchanges, and refunds according to company policies.
  • Developed promotional strategies to increase sales volume.
  • Demonstrated product features and benefits for customers' needs.

Education

High School Diploma -

Sandra Day O'connor High School
Glendale, AZ
05-2023

Some College (No Degree) - Education

Maricopa Community Colleges - Glendale Community College
Glendale, AZ

Skills

  • Operations Management
  • Marketing
  • Performance Management
  • Policy Implementation
  • Staff Development
  • Complex Problem-Solving
  • Critical thinker
  • Works Well Independently
  • Communication

Affiliations

  • I love to volunteer I've volunteered both at Church in the special needs service as well as multiple soccer camps.

Certification

  • Fingerprint Clearance Card
  • CPR/First-Aid

Languages

English
Full Professional
Spanish
Elementary

Timeline

In-Home Nanny

In Home Nanny
10.2023 - Current

Manager

European Wax Center
09.2022 - 07.2023

Sales Associate

Kohls Department Store
05.2022 - 10.2022

Sales Associate

Soccer Post
04.2021 - 08.2021

High School Diploma -

Sandra Day O'connor High School

Some College (No Degree) - Education

Maricopa Community Colleges - Glendale Community College

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Faith Karg