Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Krafft

Gloucester,VA

Summary

Versatile Communication professional ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Holds quality and teamwork in high esteem. Experience providing quality work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, computer application skills, communication skills and workplace efficiency.

Overview

7
7
years of professional experience

Work History

Public Relations Coordinator

The National Navy UDT SEAL Museum
Ft. Pierce, Florida
10.2022 - 10.2023
  • Promoted events through social media and press, increasing ticket sales and event visibility.
  • Coordinated social media postings for museum history exhibits and guest programs, enhancing audience engagement.
  • Kept website pages current with content for upcoming events and promotions.
  • Prepared marketing materials for museum membership donors and volunteer outreach.
  • Coordinated museum membership program operations.
  • Managed guest reservations, membership card issuance, and processing of credit card transactions and registrations, ensuring smooth operational flow.
  • Used Card Exchange Producer to make museum Membership cards and shipped them out to members.
  • Maintained detailed records and wrote letters to museum members using computer software programs such as Microsoft Word or Excel spreadsheets.
  • Took pictures for museum's social media including pictures of artifacts, auction items, and more.

Middle School Teaching Assistant

Sunlight Christian Academy
Port St. Lucie, FL
08.2022 - 10.2022
  • Facilitated study hall sessions for 6th graders
  • Monitored student behavior and maintained respectful classroom routines.
  • Collaborated with teachers to address student needs and provide effective classroom support.
  • Supported after school program activities to enhance student engagement and learning
  • Supervised students during recess, lunch, and transitions.
  • Resolution of conflicts between students as a mediator.
  • Substitute teacher for students when the teacher was absent.
  • Graded assignments and documented student progress to track academic performance.
  • Graded assignments and tests and documented results into filing systems.
  • Established positive relationships with students, parents, fellow teachers and school administrators.

Beauty Advisor

Ulta
Warrenton, VA
01.2022 - 04.2022
  • Greeted guests and delivered personalized beauty consultations on Ulta sales floor.
  • Recommended makeup, skincare, and haircare products based on guest needs.
  • Demonstrated product application and shared usage tips for beauty routines.
  • Created a positive shopping experience for each customer through effective communication skills.
  • Processed purchases through Ulta and handled payment transactions.
  • Restocked prestige and mass beauty merchandise to maintain organized displays.
  • Supported Ulta loyalty enrollment and explained store services to guests.
  • Assisted team with inventory checks and backroom product organization.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.

Retail Associate

U.S. Coast Guard Exchange
Portsmouth, Virginia
03.2021 - 10.2021

• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

• Managed cash register operations, ensuring accuracy in cash handling and organization.

• Calculated pricing applied discounts and collected payments to process transactions.

• Provided customer support via phone on store operations, products, promotions, and order inquiries.

• Stocked and cleaned shelves while maintaining neat and orderly store.

• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

• Assessed and maintained visual merchandising standards, restocking and reorganizing displays to enhance the shopping experience.

• Assisted customers with inquiries and support sign up for loyalty programs and submitted completed paperwork.

• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Communications Intern

MAC-ISA
Haymarket, Virginia
09.2019 - 06.2021

•Edited materials for accuracy, ensuring clear communication of core messages and values.

• Developed social media practices to enhance visibility of corporate culture and facilitate engagement projects.

• Arranged merchandise with signage and appealing displays to drive customer sales and reduce overstock.

•Edited materials for accuracy, ensuring clear communication of core messages and values.

• Developed social media practices to enhance visibility of corporate culture and facilitate engagement projects.

• Arranged merchandise with signage and appealing displays to drive customer sales and reduce overstock.

• Managed production of publications and newsletters.

Nanny

Self Employed
Aldie, Virginia
08.2017 - 12.2018

• Engaged with children to create nurturing, safe environments to promote emotional, social, and intellectual growth.

• Physically and verbally interacted with children to promote mental and emotional development.

• Monitored indoor and outdoor playtime by guiding activities while watching for dangers.

• Encouraged safe, positive behavior by redirecting children to take positive action.

• Coordinated and facilitated after-school activities and transportation to enhance children's engagement and participation.

Assisted children with completing homework and special assignments. complete homework and special assignments daily to support academic performance.

• Prepared healthy snacks to support children's nutrition and energy levels.

• Calculated amount owed for services and collected payment from parents.

Team Member

Cox Farms
Centreville, Virginia
09.2016 - 12.2016

• Sought opportunities to exceed job requirements and contribute to team goals.

• Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.

Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

• Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

• Assisted at multiple stations to support seamless team operations.

• Learned required tasks swiftly to enhance overall team performance.

Education

Bachelor of Science - Communications

Old Dominion University
Norfolk, VA
12-2021

Associate of Science - Social Sciences

Northern Virginia Community College
Manassas, VA
12-2018

High School Diploma -

John Champe High School
Aldie, VA
06-2016

Skills

  • Social media management
  • Organizational management
  • Attention to detail
  • Continuous development
  • Team collaboration
  • Communication

Timeline

Public Relations Coordinator

The National Navy UDT SEAL Museum
10.2022 - 10.2023

Middle School Teaching Assistant

Sunlight Christian Academy
08.2022 - 10.2022

Beauty Advisor

Ulta
01.2022 - 04.2022

Retail Associate

U.S. Coast Guard Exchange
03.2021 - 10.2021

Communications Intern

MAC-ISA
09.2019 - 06.2021

Nanny

Self Employed
08.2017 - 12.2018

Team Member

Cox Farms
09.2016 - 12.2016

Bachelor of Science - Communications

Old Dominion University

Associate of Science - Social Sciences

Northern Virginia Community College

High School Diploma -

John Champe High School
Faith Krafft