Summary
Overview
Work History
Education
Skills
Timeline
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Faith Lamontagne

Derry,NH

Summary

Motivated individual dedicated to delivering the best-in-class service and memorable customer experience. Ready and eager to utilize my experience in the customer service industry and passion for books and writing to branch out to the books store industry.

Overview

3
3
years of professional experience

Work History

Front End Associate

Market Basket
Derry, NH
05.2024 - Current
  • Collaborated closely with coworkers on special projects or tasks as assigned by manager.
  • Performed daily opening and closing procedures according to standard operating procedures.
  • Assisted in organizing merchandise displays on the sales floor.
  • Provided product knowledge to customers as needed.
  • Processed and completed cash or credit transactions accurately.

Field Marketing Representative

Trinity Solar
Wilmington, NH
01.2024 - 03.2024
  • Provided expertise in the solar industry, and identified which homes would be eligible regarding the program
  • Interacted and assisted with clients to understand their requirements and suggest suitable solutions for solar.
  • Generated leads through door to door sales.

Barista

Honey Dew Donuts
Windham, NH
01.2022 - 12.2023
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Bakery Associate

Claremont and Londonderry
02.2021 - 04.2023
  • Operated ovens, mixers, sheeters, cutters, and other bakery equipment.
  • Assisted in packaging and boxing of baked goods.
  • Ensured compliance with health regulations related to food handling and storage.
  • Followed all safety protocols when operating kitchen machinery.
  • Responded quickly to any issues that arose during baking process.

Education

Bachelor of Arts - Theology

Magdalen College
05-2021

Skills

  • Customer Service
  • Time Management
  • Collaboration
  • Relationship Management
  • Writing, editing, and proofreading
  • Outstanding writing abilities
  • Creativity and Artistic Expression

Timeline

Front End Associate

Market Basket
05.2024 - Current

Field Marketing Representative

Trinity Solar
01.2024 - 03.2024

Barista

Honey Dew Donuts
01.2022 - 12.2023

Bakery Associate

Claremont and Londonderry
02.2021 - 04.2023

Bachelor of Arts - Theology

Magdalen College

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Faith Lamontagne