Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Faith Longoria

Faith Longoria

Recent Graduate
Waco,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help team achieve company goals. seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Front Desk Agent

Best Western Hotels & Resorts
04.2023 - 08.2023
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
  • Trained new staff members in customer service techniques and hotel operations.
  • Enforced policies and procedures to increase efficiency.

Carhop/ Drive Thru

Sonic Drive-in
05.2019 - 05.2020
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Communicated clearly with other employees to promote prompt preparation and delivery of food orders.

Education

Associate of Arts - General Studies

Navarro College
Corsicana, TX
05.2023

High School Diploma -

Corsicana High School
Corsicana, TX
05.2021

Skills

  • Office Meetings
  • Posting Charges
  • Front Desk Management
  • Guest Services
  • General Office Functions
  • Microsoft Office
  • Payment Processing
  • Strategic Problem-Solving

Timeline

Front Desk Agent

Best Western Hotels & Resorts
04.2023 - 08.2023

Carhop/ Drive Thru

Sonic Drive-in
05.2019 - 05.2020

Associate of Arts - General Studies

Navarro College

High School Diploma -

Corsicana High School

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Faith LongoriaRecent Graduate