Summary
Overview
Work History
Education
Skills
Timeline
Generic
Faith Macaulay

Faith Macaulay

Clermont,FL

Summary

Knowledgeable Notary Public with an honest reputation and one years' experience. Pursuing a new professional opportunity with a growing team. Reliable professional with experience notarizing documents, filling out paperwork and verifying client identities. Consistent with following notary process and knowledgeable of relevant laws and regulations.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Pizza Hut
07.2018 - 12.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Trained new personnel regarding company operations, policies and services.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Manager

Michaels Arts And Crafts
01.2020 - 07.2021
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.

Office Administrative Assistant

Roofs For Everyone
10.2020 - 02.2021
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Responded to inquiries from callers seeking information.
  • Prepared, organized professional business documents and presented them to the client.

Certified Notary Public

Self-employeed
06.2021 - Current
  • Checked documents and identifying credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Updated journal with names and dates for permanent record.
  • Looked for signs of fraud or coercion and refused notarization.
  • Met with clients in professional environment to witness signings.

Education

High School Diploma -

East Ridge High School
Clermont, FL
05.2019

Skills

  • Professional Meetings
  • Customer Satisfaction
  • Identification Requirements
  • Calendar Maintenance
  • Journal Updates
  • Document Review

Timeline

Certified Notary Public

Self-employeed
06.2021 - Current

Office Administrative Assistant

Roofs For Everyone
10.2020 - 02.2021

Customer Service Manager

Michaels Arts And Crafts
01.2020 - 07.2021

Customer Service Representative

Pizza Hut
07.2018 - 12.2018

High School Diploma -

East Ridge High School

Similar Profiles

CREATE PROFILE
Faith Macaulay