Faith Markey
Bellingham,WA
Summary
Proven housekeeping manager at Shamrock Motel, I elevated guest satisfaction by implementing a maintenance tracking system, enhancing cleanliness standards, and fostering teamwork. Skilled in customer service and health safety compliance, I excel in workload prioritization, achieving significant improvements in operational efficiency and guest experience.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
Work History
Housekeeper/Manager
Shamrock Motel
08.2023 - Current
- Collaborated with other departments to ensure seamless guest experiences throughout their stay at the property.
- Improved overall housekeeping performance with thorough inspections, timely issue resolution, and proactive communication with the team.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness and organization in all areas.
- Created a system for tracking maintenance requests, resulting in faster response times and improved guest satisfaction levels.
Housekeeper
Bonaventure Assisted Living
06.2023 - 07.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked resident rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
7-eleven
06.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
Wheat Ridge High
Wheat Ridge, CO01-2012
Skills
- Customer service focus
- Workload prioritization
- Housekeeping
- Health and safety compliance
Timeline
Housekeeper/Manager
Shamrock Motel
08.2023 - Current
Housekeeper
Bonaventure Assisted Living
06.2023 - 07.2023
Cashier
7-eleven
06.2021 - 05.2023
No Degree -
Wheat Ridge High
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