Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Miles

Tampa,Florida

Summary

I have been working in the Mental Health field since before college graduation in various positions so I feel I am well rounded in my experience. I would like to contribute to better outcomes for the clients. I have experience in documentation and enjoy developing treatment and service plans.

Overview

30
30
years of professional experience

Work History

Provider Services Specialist

IBIS
Tampa, FL
06.2014 - Current

Daily responsibilities include reviewing all adult and children's insurance verifications that presented in Central Intake or Children's Emergency Services for accuracy. Send report daily.

Ensure that precertifications are completely within 24 hour timeframe.

Register and discharge DCF fund sourced individuals.

Assign all admitted individuals to a bed for their length of stay.

Assist Baker Act department in service eligibility entries.

Complete the Adults and Children's census daily.

Social Rehab Program Supervisor

Gracepoint/Ibis
Tampa, FL
06.2007 - 06.2014

Supervised program development and implementation to enhance service delivery for clients.

Analyzed program performance data to identify areas for improvement and optimize outcomes.

Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.

Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.

Assisted with community resources for healthcare and mental health.

Kept extensive spreadsheet to ensure all required paperwork was completed timely.

Social Rehab Counselor

Gracepoint/ibis
Tampa, FL
06.2006 - 06.2007
  • Facilitated individual and group counseling sessions to promote mental health awareness and coping strategies.
  • Developed personalized treatment plans addressing clients' unique needs and goals for recovery.
  • Conducted assessments to evaluate client progress and adapt interventions as necessary for optimal support.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.

Case Manager, Rental Agent, TLC Counselor

MHC/Gracepoint
Tampa, FL
03.1996 - 06.2004

Completed PSA, service plans and treatment plans.

Completed Individual notes.

Linked to community resources.

Completed one homevisit for each active client.

Agency payee to 6 clients.

Education

Bachelor of Science - Psychology

University of South Florida
Tampa, FL
06-1990

Skills

    Teamwork

    Time Management

    Solution Focused

    Reliable

    Flexible

    Strong work ethics

Timeline

Provider Services Specialist

IBIS
06.2014 - Current

Social Rehab Program Supervisor

Gracepoint/Ibis
06.2007 - 06.2014

Social Rehab Counselor

Gracepoint/ibis
06.2006 - 06.2007

Case Manager, Rental Agent, TLC Counselor

MHC/Gracepoint
03.1996 - 06.2004

Bachelor of Science - Psychology

University of South Florida