Faith Mills
Summerville ,SC
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
31
31
Certifications
Work History
Course Facilitator
Palmetto Goodwill
01.2024 - Current
- Created and developed lesson plans to meet students' academic needs.
- Adapted teaching methods and materials to meet students' varying needs.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Career Coach
Palmetto Goodwill
01.2024 - Current
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Kept detailed records of individual histories, scores, and documents.
- Collaborated with local employers to identify job opportunities for clients.
- Conducted mock interviews to help clients prepare for interviews with potential employers.
Shipt Shopper
Shipt
Charleston, SC
03.2022 - 01.2023
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Dairy /Frozen Food Department Manager
Harris Teeter
Summerville, SC
03.2021 - 02.2022
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Dairy/Frozen Clerk
Harris Teeter
Summerville, SC
10.2019 - 03.2021
- Processed customer orders through POS system, ensuring accurate identification and input of codes for extensive produce items.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
Produce Clerk
Harris Teeter
10.2019 - 12.2019
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
Express Lane Shopper
Harris Teeter
Summerville, SC
12.2018 - 10.2019
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Demonstrated speed and accuracy in order item selection.
- Worked productively with customers to meet order requirements and service expectations.
Cashier/ Bagger
Harris Teeter
06.2018 - 12.2018
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
GED -
Trident Literacy Associate
2018
Skills
- Online Ordering Familiarity
- Delivery Management
- Payment Processing
- Staff Management
- Customer Relationship Management
- Administration and Reporting
- Scheduling and Coordinating
- Organizational Management
Certification
- Inst 1, BICSI - 06/2023
- Forklift, Palmetto Goodwill - 04/2024
- OSHA 10 Construction, OSHA - 06/2023
- Adult First Aid/ CPR, AED, American Red Cross - 08/2025
- Bloodborne Pathogens, American Red Cross - 08/2025
- CompTIA A+ ce Certification, CompTIA - 02/2026
- Goodwill® Career Coach and Navigator - 06/2025
- Leadership, Skilling America - 02/2024
- Analysis, Skilling America - 02/2024
- Career Coaching, Skilling America - 02/2024
- Technical Support Fundamentals, Google - 03/2025
- The Bits and Bytes of Computer Networking, Google - 03/2025
- Operating Systems and You: Becoming a Power User, Google - 04/2025
- System Administration and IT Infrastructure Services, Google - 04/2025
- Google IT Support, Google - 04/2025
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Course Facilitator
Palmetto Goodwill
01.2024 - Current
Career Coach
Palmetto Goodwill
01.2024 - Current
Shipt Shopper
Shipt
03.2022 - 01.2023
Dairy /Frozen Food Department Manager
Harris Teeter
03.2021 - 02.2022
Produce Clerk
Harris Teeter
10.2019 - 12.2019
Dairy/Frozen Clerk
Harris Teeter
10.2019 - 03.2021
Express Lane Shopper
Harris Teeter
12.2018 - 10.2019
Cashier/ Bagger
Harris Teeter
06.2018 - 12.2018
GED -
Trident Literacy Associate