Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Faith Montalvo

West Plains,MO

Summary

Dedicated professional with experience as a Special Education Paraprofessional at Fairview School District, adept at supporting diverse learners and advocating for student needs. Skilled in progress monitoring and classroom organization, I effectively collaborated with educators to enhance accessibility, ensuring a positive learning environment for my students.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Special Education Paraprofessional

Fairview School District
08.2024 - Current
  • Supported students with special needs in daily classroom activities and learning tasks.
  • Assist the student(s) in their education for diverse learners.
  • Collaborated with educational staff to adapt instructional materials for accessibility.
  • Monitored student progress and provided feedback to educators during instructional sessions.

Customer Service Representative

Rustic Waters Homestead
02.2021 - 08.2024
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Assisted in training new hires on company policies, procedures, and customer service best practices.
  • Implemented process improvements that enhanced response times and increased overall customer satisfaction ratings

Closing Manager

Dairy Queen Grill & Chill
06.2022 - 07.2024
  • Managed closing procedures to ensure accuracy and efficiency in transactions.
  • Trained team members on best practices for closing operations and customer service.

Education

High School Diploma -

Hillcrest Academy
Arcadia, FL
05-2023

Skills

  • Teacher assistance
  • Learning disabilities support
  • Classroom organization
  • Good working-knowledge of sign language
  • Progress monitoring
  • Student advocacy
  • Student supervision

Certification

  • Certified Para-Professional, Fairview School District - October 2024-Current
  • Certified Substitute Teacher, Fairview School District - October 2024-Current

Timeline

Special Education Paraprofessional

Fairview School District
08.2024 - Current

Closing Manager

Dairy Queen Grill & Chill
06.2022 - 07.2024

Customer Service Representative

Rustic Waters Homestead
02.2021 - 08.2024

High School Diploma -

Hillcrest Academy

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Faith Montalvo