Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Mott

Baton Rouge,Louisiana

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Sales Associate

H&M Hennes & Mauritz
10.2023 - 03.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Front Desk Associate

Massage Envy
05.2023 - 10.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Massage Therapist Intern

Massage Envy
05.2023 - 08.2023
  • Provided clear, concise instructions to clients to prepare for massage services
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.

Footwear Associate

Dick's Sporting Goods, Inc
08.2022 - 03.2023
  • Used proper sizing and fit guidelines to provide best experience for customers
  • Suggested additional purchases to customers and directed to store locations
  • Constructed displays of footwear for specific brands or seasonal purposes
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.

Personal Shopper

Walmart
01.2021 - 09.2021
  • Selected items based on customers' preferences and coordinated directly with customers to manage necessary changes
  • Followed customers' instructions closely to avoid errors and maintain high satisfaction ratings
  • Managed deliveries quickly to meet customers' desired delivery times
  • Collected and shared feedback from customers to help improving shopping experiences for everyone
  • Checked app regularly to spot and handle corrections and additions.

Sales Associate

Cold Stone Creamery
04.2019 - 01.2020
  • Provided accurate information to help customers quickly navigate store and acquire items for purchase
  • Unloaded, unboxed, and transported merchandise and set up attractive displays
  • Planned and administered training materials to support ongoing learning and professional development.

Education

Associate Degree Massage Therapy -

Unitech Training Academy
Baton Rouge, LA
11.2022

High School Diploma -

McKinley Senior High
Baton Rouge, Louisiana
05.2020

Skills

  • Multitasking
  • Delivery organization
  • Shopping management
  • Promote products
  • Problem-solving
  • Customer Assistance
  • Inventory Control
  • Customer Service

Timeline

Sales Associate

H&M Hennes & Mauritz
10.2023 - 03.2024

Front Desk Associate

Massage Envy
05.2023 - 10.2023

Massage Therapist Intern

Massage Envy
05.2023 - 08.2023

Footwear Associate

Dick's Sporting Goods, Inc
08.2022 - 03.2023

Personal Shopper

Walmart
01.2021 - 09.2021

Sales Associate

Cold Stone Creamery
04.2019 - 01.2020

Associate Degree Massage Therapy -

Unitech Training Academy

High School Diploma -

McKinley Senior High

Similar Profiles

CREATE PROFILE
Faith Mott