Faith M Singh
Puyallup,WA
Summary
I am a very caring, compassionate individual with medical background seeking a position as a Care Coordinator/Provider. I am a team player, very well organized with a positive attitude.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Home Care Coordinator/Supervisor
FAMILY FIRST- HOMECARE
03.2022 - 10.2024
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Monitored patients'' progress and adjusted care plans accordingly for optimal results.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Developed personalized care plans to address individual patient needs and preferences.
- Evaluated caregiver performance through regular assessments, providing feedback for improvement when needed.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Streamlined communication between patients, caregivers, and medical professionals for better overall communications.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
- Established strong relationships with Clients, Caregivers, and Families.
- Managed documentation to maintain compliance with regulatory standards and requirements.
- Proactively identified potential risks or issues in the provision of home-based care, implementing corrective actions as necessary.
- Communucations for a smooth transitions from hospital discharges back to in-home care by coordinating necessary resources and support.
- Ensured timely delivery of medications, supplies, and equipment for seamless in-home care provision.
- Participated in continuing education opportunities to stay current on industry trends and best practices.
- Created customized care plans, working with Hospital staff, Clients and Families to assess and meet individual needs.
- Worked with Recruiting, for hiring and training all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Professional full-time Caregiver
Sound options/Village plan Home Care
09.2012 - 03.2022
- Reminders to clients, companionship, ADL’s, IADL’s (Dressing, Bathing, Grooming, Laundry, housekeeping, errands, grocery shopping, Medication assistance, medication reminders, Dr Appointments.)
Med-tech, Senior Caregiver
Merrill Gardens of Puyallup
05.2007 - 07.2012
- Company Overview: (assisted living)
- Medication ordering, Communication with Doctors and Families, Hospice care, Transcribe medications to M.A.R and Recap Monthly Duties preformed are Bathing, dressing, medication assistance Reminders, housekeeping, making Doctors appointments, Giving medications
- (assisted living)
Med-tech, caregiving
Brookdale Senior Living
02.2002 - 05.2007
- Company Overview: (Alzheimer’s and Dementia)
- Feeding, serving, laundry, Activities of daily living
- (Alzheimer’s and Dementia)
Education
G.E.D - Med Tech
Tacoma Community College
Tacoma, WA01.1997
High School - General study
Lincoln High School
Tacoma, WA01.1996
Skills
- Scheduling and staffing
- Coordinating and Care planning
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Reliability
- Active listening
- Adaptability and flexibility
- Client care assessment
- Relationship building
- Training and mentoring
- Supervision with Caregivers/CNA's
- Professionalism
- Employee performance evaluations
- Quality assurance
Certification
- First Aid Certification
- Home Health Aide (HHA) Certification
- CPR/AED Certification
- State Driver's License
- Basic Life Support Certification (BLS)
Timeline
Home Care Coordinator/Supervisor
FAMILY FIRST- HOMECARE
03.2022 - 10.2024
Professional full-time Caregiver
Sound options/Village plan Home Care
09.2012 - 03.2022
Med-tech, Senior Caregiver
Merrill Gardens of Puyallup
05.2007 - 07.2012
Med-tech, caregiving
Brookdale Senior Living
02.2002 - 05.2007
G.E.D - Med Tech
Tacoma Community College
High School - General study
Lincoln High School
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