Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faith M Singh

Puyallup,WA

Summary

I am a very caring, compassionate individual with medical background seeking a position as a Care Coordinator/Provider. I am a team player, very well organized with a positive attitude.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Home Care Coordinator/Supervisor

FAMILY FIRST- HOMECARE
03.2022 - 10.2024
  • Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
  • Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
  • Enhanced patient care by coordinating and scheduling home healthcare services.
  • Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
  • Monitored patients'' progress and adjusted care plans accordingly for optimal results.
  • Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
  • Developed personalized care plans to address individual patient needs and preferences.
  • Evaluated caregiver performance through regular assessments, providing feedback for improvement when needed.
  • Trained new staff members on company policies, procedures, and best practices for home care coordination.
  • Streamlined communication between patients, caregivers, and medical professionals for better overall communications.
  • Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
  • Established strong relationships with Clients, Caregivers, and Families.
  • Managed documentation to maintain compliance with regulatory standards and requirements.
  • Proactively identified potential risks or issues in the provision of home-based care, implementing corrective actions as necessary.
  • Communucations for a smooth transitions from hospital discharges back to in-home care by coordinating necessary resources and support.
  • Ensured timely delivery of medications, supplies, and equipment for seamless in-home care provision.
  • Participated in continuing education opportunities to stay current on industry trends and best practices.
  • Created customized care plans, working with Hospital staff, Clients and Families to assess and meet individual needs.
  • Worked with Recruiting, for hiring and training all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Professional full-time Caregiver

Sound options/Village plan Home Care
09.2012 - 03.2022
  • Reminders to clients, companionship, ADL’s, IADL’s (Dressing, Bathing, Grooming, Laundry, housekeeping, errands, grocery shopping, Medication assistance, medication reminders, Dr Appointments.)

Med-tech, Senior Caregiver

Merrill Gardens of Puyallup
05.2007 - 07.2012
  • Company Overview: (assisted living)
  • Medication ordering, Communication with Doctors and Families, Hospice care, Transcribe medications to M.A.R and Recap Monthly Duties preformed are Bathing, dressing, medication assistance Reminders, housekeeping, making Doctors appointments, Giving medications
  • (assisted living)

Med-tech, caregiving

Brookdale Senior Living
02.2002 - 05.2007
  • Company Overview: (Alzheimer’s and Dementia)
  • Feeding, serving, laundry, Activities of daily living
  • (Alzheimer’s and Dementia)

Education

G.E.D - Med Tech

Tacoma Community College
Tacoma, WA
01.1997

High School - General study

Lincoln High School
Tacoma, WA
01.1996

Skills

  • Scheduling and staffing
  • Coordinating and Care planning
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Reliability
  • Active listening
  • Adaptability and flexibility
  • Client care assessment
  • Relationship building
  • Training and mentoring
  • Supervision with Caregivers/CNA's
  • Professionalism
  • Employee performance evaluations
  • Quality assurance

Certification

  • First Aid Certification
  • Home Health Aide (HHA) Certification
  • CPR/AED Certification
  • State Driver's License
  • Basic Life Support Certification (BLS)

Timeline

Home Care Coordinator/Supervisor

FAMILY FIRST- HOMECARE
03.2022 - 10.2024

Professional full-time Caregiver

Sound options/Village plan Home Care
09.2012 - 03.2022

Med-tech, Senior Caregiver

Merrill Gardens of Puyallup
05.2007 - 07.2012

Med-tech, caregiving

Brookdale Senior Living
02.2002 - 05.2007

G.E.D - Med Tech

Tacoma Community College

High School - General study

Lincoln High School

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Faith M Singh