Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful gym setting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senator for International Students
Florida Southern College
LAKELAND, FLORIDA
09.2022 - Current
Kept up with news on daily basis to stay informed about local, regional, national and international events.
Drafted legislation and amendments, wrote government policies and established budgets.
Used public gatherings, community events and direct relations to keep constituents happy and informed.
Alerted constituents of government actions and programs by way of newsletters, personal appearances at town meetings and individual meetings.
Front Desk and fitness Attendant
Florida Southern College Nina Hollis Wellness Center
08.2021 - Current
Checked in and welcomed clients into the gym
Assisted clients with general information about the gym
Maintained a safe and clean environment for clients and workers.
Delivery clerk
Florida Southern College Mailroom
08.2021 - Current
Organize packages to be ready for delivery
Scan in packages and sign them out to recipients.
Resident Advisor
Florida Southern College
08.2021 - Current
Created a safe and welcoming residential area for first year students to feel at home.
Southern Ambassador, Florida Southern College Admissions Office
01.2021 - Current
Gave tours to prospective students and families
Helped during Scholar’s Weekend to inform prospective students about the school and life on
campus
Volunteer
Roberts Adult care Home
05.2021 - 07.2021
Informed patients on current news and trends by reading newspapers and watching news with
them that boosted my communication skills
Verified information of visitors by reviewing residents’ files and records ensuring good care and
safety for the patients
Nail Technician Assistant
Sister’s Beauty Parlor
01.2019 - 08.2020
Improved quality of client service by reviewing customer feedback which brought in more income
Maximized the salon’s hygiene by clearing and organizing workstations which improved my
organizing skills.
Children’s church teacher
Jairos Jiri Orphanage Home
06.2016 - 08.2020
Supported thirty children aged 4-10 by reading and playing with them which helped in working
well with kids from different backgrounds
Initiated Tag a Child project by arranging fundraising activities that enabled more children to get
educated.
Dorm Leader
Midlands Christian College
01.2017 - 12.2018
Inspected residents’ rooms through random room checks that lead to maintaining tidiness for
myself and those around me
Ensured my residents were comfortable and safe through regular check-ins which helped to build a
strong community for residents and staff.
Treasurer and Events Organizer
Social Welfare Club
05.2016 - 11.2018
Monitored the finances of the organization by recording all the transactions done being
responsible in handling money
Delegated roles for 5 members by assigning them to tasks at events which resulted in five
successful events for the organization.
Education
Bachelor of Science - Biology
Florida Southern College
Skills
Information Desk Management
Credit and Cash Payments
Incoming Mail Sorting
Student Needs Assessments
Resident Support
Answering Phones
Verbal and Written Communication
Telephone Etiquette
Community Service
Accomplishments
Supervised team of 15 staff members.
Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times.
Additional Information
Achievements and Awards
from Midlands Christian College (High School)
Merit certificate(for achieving 100% of academic goals through out High School) Community Service Trophy- extremely selective award given to student who has done a large amount of volunteering and service in the community outside the school.
High School Ambassador Badge (for marketing and representing the school well)
Florida Southern College
Front Desk/Fitness Employee of the year award
Certification
CPR/First Aid Training
Languages
English
Full Professional
French
Limited Working
Xhosa
Professional Working
Swahili
Professional Working
Timeline
Senator for International Students
Florida Southern College
09.2022 - Current
Front Desk and fitness Attendant
Florida Southern College Nina Hollis Wellness Center
08.2021 - Current
Delivery clerk
Florida Southern College Mailroom
08.2021 - Current
Resident Advisor
Florida Southern College
08.2021 - Current
Volunteer
Roberts Adult care Home
05.2021 - 07.2021
Southern Ambassador, Florida Southern College Admissions Office
01.2021 - Current
Nail Technician Assistant
Sister’s Beauty Parlor
01.2019 - 08.2020
Dorm Leader
Midlands Christian College
01.2017 - 12.2018
Children’s church teacher
Jairos Jiri Orphanage Home
06.2016 - 08.2020
Treasurer and Events Organizer
Social Welfare Club
05.2016 - 11.2018
Bachelor of Science - Biology
Florida Southern College
CPR/First Aid Training
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