Faith Munyuki
Lakeland,FL
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful gym setting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senator for International Students
Florida Southern College
LAKELAND , FLORIDA
2022.09 - Current
- Kept up with news on daily basis to stay informed about local, regional, national and international events.
- Drafted legislation and amendments, wrote government policies and established budgets.
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
- Alerted constituents of government actions and programs by way of newsletters, personal appearances at town meetings and individual meetings.
Front Desk and fitness Attendant
Florida Southern College Nina Hollis Wellness Center
2021.08 - Current
- Checked in and welcomed clients into the gym
- Assisted clients with general information about the gym
- Maintained a safe and clean environment for clients and workers.
Delivery clerk
Florida Southern College Mailroom
2021.08 - Current
- Organize packages to be ready for delivery
- Scan in packages and sign them out to recipients.
Resident Advisor
Florida Southern College
2021.08 - Current
- Created a safe and welcoming residential area for first year students to feel at home.
Southern Ambassador, Florida Southern College Admissions Office
2021.01 - Current
- Gave tours to prospective students and families
- Helped during Scholar’s Weekend to inform prospective students about the school and life on campus
Volunteer
Roberts Adult care Home
2021.05 - 2021.07
- Informed patients on current news and trends by reading newspapers and watching news with them that boosted my communication skills
- Verified information of visitors by reviewing residents’ files and records ensuring good care and safety for the patients
Nail Technician Assistant
Sister’s Beauty Parlor
2019.01 - 2020.08
- Improved quality of client service by reviewing customer feedback which brought in more income
- Maximized the salon’s hygiene by clearing and organizing workstations which improved my organizing skills.
Children’s church teacher
Jairos Jiri Orphanage Home
2016.06 - 2020.08
- Supported thirty children aged 4-10 by reading and playing with them which helped in working well with kids from different backgrounds
- Initiated Tag a Child project by arranging fundraising activities that enabled more children to get educated.
Dorm Leader
Midlands Christian College
2017.01 - 2018.12
- Inspected residents’ rooms through random room checks that lead to maintaining tidiness for myself and those around me
- Ensured my residents were comfortable and safe through regular check-ins which helped to build a strong community for residents and staff.
Treasurer and Events Organizer
Social Welfare Club
2016.05 - 2018.11
- Monitored the finances of the organization by recording all the transactions done being responsible in handling money
- Delegated roles for 5 members by assigning them to tasks at events which resulted in five successful events for the organization.
Education
Bachelor of Science - Biology
Florida Southern College
Skills
- Information Desk Management
- Credit and Cash Payments
- Incoming Mail Sorting
- Student Needs Assessments
- Resident Support
- Answering Phones
- Verbal and Written Communication
- Telephone Etiquette
- Community Service
Accomplishments
- Supervised team of 15 staff members.
- Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times.
Additional Information
- Achievements and Awards
- from Midlands Christian College (High School)
- Merit certificate(for achieving 100% of academic goals through out High School) Community Service Trophy- extremely selective award given to student who has done a large amount of volunteering and service in the community outside the school.
- High School Ambassador Badge (for marketing and representing the school well)
Florida Southern College
- Front Desk/Fitness Employee of the year award
Certification
- CPR/First Aid Training
Languages
English
Full Professional
French
Limited Working
Xhosa
Professional Working
Swahili
Professional Working
Timeline
Senator for International Students
Florida Southern College
2022.09 - Current
Front Desk and fitness Attendant
Florida Southern College Nina Hollis Wellness Center
2021.08 - Current
Delivery clerk
Florida Southern College Mailroom
2021.08 - Current
Resident Advisor
Florida Southern College
2021.08 - Current
Volunteer
Roberts Adult care Home
2021.05 - 2021.07
Southern Ambassador, Florida Southern College Admissions Office
2021.01 - Current
Nail Technician Assistant
Sister’s Beauty Parlor
2019.01 - 2020.08
Dorm Leader
Midlands Christian College
2017.01 - 2018.12
Children’s church teacher
Jairos Jiri Orphanage Home
2016.06 - 2020.08
Treasurer and Events Organizer
Social Welfare Club
2016.05 - 2018.11
Bachelor of Science - Biology
Florida Southern College
- CPR/First Aid Training
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