Faith Nameth
New York,NY
Summary
Entering the workforce I strived to be a part of an industry that cultivated creativity, community and sense of place, leading to me the world of hoteliers. As a dedicated sales professional with a passion for hospitality, I bring a proven track record of exceeding customer expectations and driving revenue growth in dynamic environments. I am eager to contribute my expertise to a team dedicated to delivering exceptional customer service and achieving ambitious sales goals.
Overview
7
7
years of professional experience
Work History
Sales Coordinator
The Mercer Hotel
New York, NY
09.2024 - Current
- Coordinated sales activities to enhance team efficiency and improve client engagement.
- Developed and maintained sales reports to track performance and identify growth opportunities.
- Managed customer inquiries, providing timely resolutions to enhance satisfaction and retention.
- Collaborated with marketing teams to align promotional strategies with sales objectives.
Sales Manager
Wylder Windham Hotels | Windham, NY
Windham, NY
01.2022 - 08.2024
- High volume salesperson responsible for $1.5 million in revenue for 2023 with a projected goal of $2 million in 2024. Responsibilities include: prospecting new business, property tours, contract negotiations, closing and coordination of events. Marketing tools such as social media presence and website are within scope to drum up new business.
Front Office Supervisor
Hasbrouck House | Stone Ridge, NY
Stone Ridge, NY
01.2019 - 01.2022
- Oversaw all front desk agents to ensure guest experience was to the standard of satisfaction appropriate at a luxury hotel. Scheduled all third party vendors that provided entertainment or services to onsite guests. Responsible for sourcing and ordering retail inventory. Worked closely with other departments such as housekeeping, maintenance and sales to coordinate guests and resolve operational issues.
Education
Bachelors -
SUNY Oneonta
01.2018
Skills
- Detail Oriented
- Strong Communicator
- Time Management
- Adaptability
- Client Relationship Management
- Team Collaboration
- Conflict Resolution
- Revenue Management
Timeline
Sales Coordinator
The Mercer Hotel
09.2024 - Current
Sales Manager
Wylder Windham Hotels | Windham, NY
01.2022 - 08.2024
Front Office Supervisor
Hasbrouck House | Stone Ridge, NY
01.2019 - 01.2022
Bachelors -
SUNY Oneonta
EFFICIENCY
- TRIPLESEAT
- CVENT
- STAYNTOUCH
- MICROSOFT OFFICE