Faith Naugle
Alamogordo,NM
Summary
Motivated sales associate known for strong attention to detail and effective communication skills. Experienced in merchandising and providing outstanding customer service, ready to support sales growth and enhance client relationships. Dedicated sales associate with proven skills in cash handling, inventory management, and visual merchandising. Committed to delivering exceptional customer experiences and enhancing store performance. Results-driven professional with experience in customer service and team collaboration. Proficient in cash handling and inventory management, consistently contributing to improved customer satisfaction and store operations.
Overview
7
7
years of professional experience
Work History
Sales associate/cashier
Big 5 Sporting Goods
Alamogordo , NM
09.2024 - Current
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained work area and kept cash drawer organized to ensure smooth transaction processes.
- Collaborated with team members to enhance customer service and improve overall store performance.
- Maintained product displays to enhance customer shopping experience.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Housekeeper/Laundry Attendant
Holiday Inn Suites
Alamogordo, New Mexico
12.2023 - 05.2024
- Cleaned guest rooms to ensure a welcoming and hygienic environment.
- Restocked supplies and amenities to maintain inventory levels for guest needs.
- Assisted with laundry services, ensuring timely delivery of clean linens and towels.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Sales associate/Supervisor
Burkes Outlet Bealls
Alamogordo, New Mexico
08.2022 - 08.2023
- Supervised daily sales floor operations and staff performance.
- Trained new associates on customer service standards and sales techniques.
- Managed inventory control and restocked merchandise as needed.
- Assisted customers with product selection and inquiries effectively.
- Conducted staff meetings to discuss goals and improve team communication.
- Implemented visual merchandising strategies to enhance store presentation.
- Collaborated with management on promotional events and sales initiatives.
- Evaluated store operations on an ongoing basis to identify areas needing improvement or additional resources.
- Resolved customer complaints and ensured satisfactory service experiences.
Cook
Sonics Drive In
Alamogordo, New Mexico
05.2020 - 09.2020
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Operated kitchen equipment safely, including grills and fryers.
- Collaborated with team members to ensure efficient kitchen operations during peak hours.
- Followed food safety guidelines to prevent cross-contamination and ensure quality.
- Delivered excellent customer service by addressing special dietary requests promptly.
- Participated in training new kitchen staff on proper cooking techniques and procedures.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Pet Caretaker
Wagon Wheel Pet Ranch
Alamogordo , NM
04.2019 - 12.2019
- Provided daily care for various animals including feeding, grooming, and exercising.
- Maintained cleanliness of animal habitats and outdoor play areas to ensure safety.
- Monitored animal health and behavior, reporting any concerns to management promptly.
- Assisted in training pets in basic obedience and socialization skills with owners.
- Communicated effectively with pet owners about their pets' needs and well-being.
- Developed engaging activities to promote physical exercise and mental stimulation for animals.
- Collaborated with team members to ensure high standards of pet care and facility operations.
- Administered medication and vaccinations as prescribed by veterinarians.
- Provided daily care and attention to pets, including feeding, grooming, walking and playing.
Education
High School Diploma -
Academy Del Sol
Alamogordo, NM05-2020
Skills
- Customer service
- Cash handling
- Visual merchandising
- Product knowledge
- Inventory management
- Customer relationship management
- Problem solving
- Sales strategies
- Team collaboration
- Attention to detail
- Client service
- Excellent people skills
Timeline
Sales associate/cashier
Big 5 Sporting Goods
09.2024 - Current
Housekeeper/Laundry Attendant
Holiday Inn Suites
12.2023 - 05.2024
Sales associate/Supervisor
Burkes Outlet Bealls
08.2022 - 08.2023
Cook
Sonics Drive In
05.2020 - 09.2020
Pet Caretaker
Wagon Wheel Pet Ranch
04.2019 - 12.2019
High School Diploma -
Academy Del Sol