Faith O'Gorman
New York,NY
Summary
Quality-oriented professional with 6 years of experience and a proven knowledge of brand management, advertising communications, and creative services. Aiming to leverage my skills to successfully fill the Social media Marketing role at your company.
Overview
29
29
years of professional experience
Work History
Social Media Manager
Harry's Restaurant Group
09.2017 - 10.2024
- Applied intensive writing and editing skills for promotional materials, social media content and public relations efforts
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Google listing management, and tripadvisor & Yelp reviews
- Website management & maintenance
- Successfully built loyal following by consistently sharing valuable content that resonated with our target audience.
- Increased customer engagement through social media.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Developed relationships with influencers to grow reach of company and create wider visibility.
Business Development Manager
Harry's Restaurant Group
06.2016 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Sale Associate
Cole Haan
05.1995 - 06.2001
- Worked in a high pressure & high volume sales environment
- Managed their high end clientele book.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - English Literature & Theatre
Griffith College
Dublin, Ireland06.1995
Skills
- VIP Client Relations
- Social Media Management
- Content Development
- Verbal and written communication
- Networking and relationship building
- Social Media Copywriting
- Facebook, Instagram, LinkedIn
- Audience Engagement
- French- Reading & intermediate level speaking
References
References available upon request
Languages
French
Elementary
Timeline
Social Media Manager
Harry's Restaurant Group
09.2017 - 10.2024
Business Development Manager
Harry's Restaurant Group
06.2016 - Current
Sale Associate
Cole Haan
05.1995 - 06.2001
Bachelor of Arts - English Literature & Theatre
Griffith College
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