Summary
Overview
Work History
Education
Skills
Timeline
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Faith Percival

Brooklyn,NY

Summary

Knowledgeable and dedicated customer service professional with experience in childcare and sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Mail Handler Assistant

United States Postal Service
New York, NY
11.2020 - Current
  • Used automated mail processing equipment to sort and collate mail.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Operated postage meters, mail sealers and labeling machines.

Teachers assistant

Mercy Learning Center Of Bridgeport
Bridgeport, CT
10.2019 - 03.2020
  • Provided assistance in the classroom when conducting curriculum based group lessons
  • Prepared learning materials daily, helped with breakfast and lunch distribution, changed and cleaned toys daily
  • Assisted children in developing basic and cognitive learning skills.
  • Oversaw groups of up to Twenty students in an after-school setting maintaining optimal safety and security.

Teachers Assistant

Saratoga Daycare
Brooklyn, NY
07.2019 - 01.2020
  • Spent time with children understanding their development at the young age of 1 to 2 years
  • Responsibilities included clerical duties, prepared classroom assignments
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

Program Assistant

Making A Difference Academy
Brooklyn, NY
11.2017 - 08.2018
  • Established positive relationships with children ages 8 months to 12 years old
  • Supervised the children during outdoor play and inside activities
  • Tutored the children during classwork/ homework time
  • Organized and distribute classroom materials to help program leader prepare and execute for daily instruction and activities.

Program Assistant

Heavenly Daycare
Brooklyn, NY
07.2016 - 08.2017
  • Established positive relationships with children ages 3 to 12 years old
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Built constructive and open relationships with families with forthright yet friendly communication.

Education

Bachelor in Progress - Early Childhood Special Education

Medgar Evers College
Brooklyn, NY
05.2024

High School Diploma -

Brooklyn High School For Law And Technology
Brooklyn, NY
06.2018

Skills

  • Handling and sorting mail
  • Post Office operations
  • Safety Monitoring and Management
  • Multitasking and Prioritization
  • Caring and Responsible
  • Verbal and Written Communication
  • Problem Solving
  • Coordination and Teamwork
  • Cleaning and Sanitizing
  • Individual and Group Care
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Establishing and Maintaining Customer Relationships

Timeline

Mail Handler Assistant

United States Postal Service
11.2020 - Current

Teachers assistant

Mercy Learning Center Of Bridgeport
10.2019 - 03.2020

Teachers Assistant

Saratoga Daycare
07.2019 - 01.2020

Program Assistant

Making A Difference Academy
11.2017 - 08.2018

Program Assistant

Heavenly Daycare
07.2016 - 08.2017

Bachelor in Progress - Early Childhood Special Education

Medgar Evers College

High School Diploma -

Brooklyn High School For Law And Technology

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Faith Percival