Faith Poss
Florence,AL
Summary
Skilled with providing great costumer service and working efficiently. Strong ability to learn quickly and lead others.
I am a motivated and easily adapted individual with hands on experience in customer service and childcare. I have the ability to thrive in fast paced environments, provide attentive care, and multitask efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Las Cazuelas Mexican Restaurant
08.2025 - Current
- Used cash registers and credit card machines to cash out customers.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Applebee's Neighborhood Grill & Bar
08.2023 - Current
- Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Learned menu items and daily specials to effectively communicate recommendations to guests.
- Adapted quickly to fast-paced environment, ensuring efficient table turnover during peak hours.
- Engaged with customers to foster a welcoming atmosphere and encourage repeat visits.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Babysitter
Lanai Wagner
06.2024 - 02.2025
- Supervised children during daily activities, ensuring a safe and engaging environment.
- Developed and implemented age-appropriate learning activities to foster educational growth.
- Managed meal preparation and dietary needs, promoting healthy eating habits among children.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
Central High School
Florence, AL05-2025
Skills
- Customer Service
- Strong Multitasking
- Communication Skills - both written and verbal
- Team Collaboration
- Decision-Making
- Time Management
- Leadership Experience
- Computer Skills
Certification
ServSafe
CPR Certification
Timeline
Waitress
Las Cazuelas Mexican Restaurant
08.2025 - Current
Babysitter
Lanai Wagner
06.2024 - 02.2025
Waitress
Applebee's Neighborhood Grill & Bar
08.2023 - Current
High School Diploma -
Central High School
Refrences
Duane Keener (High School Principal) 256-443-6819
Nena Dial (FBLA Director) 256-412-1872
Shani Smith (Employer) 256-457-7185