Faith Putz
Wichita,KS
Summary
Proven track record in enhancing customer satisfaction and sales by leveraging CRM software expertise and exceptional problem-solving abilities. Excelled in teamwork and collaboration, significantly reducing discrepancies and fostering a positive work environment. Achieved notable membership growth through effective sales strategies and meticulous attention to detail. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Purchasing Specialist
Tailored Roofing & Remodeling
10.2024 - Current
- Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
- Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.
- Negotiated favorable payment terms with suppliers, improving cash flow management for the organization.
- Managed purchase orders from initiation to closure, ensuring accuracy and adherence to established policies and procedures.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Prepared material orders to complete projects on time and within budget.
Membership Services Representative
YMCA Greater Wichita
06.2024 - Current
- Assisted prospective and established members in person or by telephone.
- Helped members navigate systems, pay for services and resolve different concerns.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
- Maintained strict safety standards facility-wide and with every group.
Assistant Manager
Quiktrip
06.2022 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Part Time Sales Representative
FinishLine
05.2021 - 08.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Part Time Clerk
QuikTrip
10.2018 - 06.2022
- Maintained confidentiality of employee records and payroll information.
- Reduced payroll errors with meticulous record-keeping of employee attendance and time-off requests.
- Established clear lines of communication with employees to ensure they understood the importance of accurate timekeeping and their role in maintaining compliance.
- Provided exceptional customer service to internal stakeholders, addressing questions related to payroll calculations, company policies, or general concerns pertaining to recorded work hours.
- Assisted in training and mentoring new Time Clerks, sharing best practices for efficient record-keeping and maintaining a high level of accuracy.
Education
Bachelor of Arts - Business Management
Newberry College
Newberry, SCBachelor of Science - Business Management/Kinesiology
William Penn Univeristy
Oskaloosa, IA05.2024
Associate of Arts - Associates of Science in Sports Management
Kansas City Kansas Community College
Kansas City, KS05.2022
High School Diploma -
Urbandale High School
Urbandale, IA05.2020
Skills
- Membership Processing
- Accurate Data Entry
- CRM software expertise
- Up-selling techniques
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Detail-Oriented Mindset
- Problem-solving abilities
- Customer service excellence
- Decision-Making
- Microsoft Office
Contact
Wichita KS 67216
Education
Urbandale, IA,Kansas City, KS,Oskaloosa, IA,Newberry, SC
Timeline
Purchasing Specialist
Tailored Roofing & Remodeling
10.2024 - Current
Membership Services Representative
YMCA Greater Wichita
06.2024 - Current
Assistant Manager
Quiktrip
06.2022 - 07.2023
Part Time Sales Representative
FinishLine
05.2021 - 08.2022
Part Time Clerk
QuikTrip
10.2018 - 06.2022
Bachelor of Arts - Business Management
Newberry College
Bachelor of Science - Business Management/Kinesiology
William Penn Univeristy
Associate of Arts - Associates of Science in Sports Management
Kansas City Kansas Community College
High School Diploma -
Urbandale High School
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