Faith Sampson
Houston,TX
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Productive Phlebotomist offering 2 years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Legacy Community Health
Houston, TX
04.2024 - 09.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Patient Access Representative
St Lukes Health- Patients Medical Center
Pasadena, TX
01.2020 - 08.2022
- Patient registration
- Answered multi phone lines
- Patient transferred- Memorandum of Transfer
- Medical billing and coding
- Collect payments (co-pay & past due payments)
- Insurance verification
- General housekeeping
- Supply stocking
Phlebotomist
WOF medical Clinic
Houston, TX
07.2019 - 07.2020
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Centrifuged blood samples as outlined in clinical protocols
- Conducted venipuncture and other CT procedures
- Followed physician orders to correctly administer therapeutic phlebotomy
- Stocked phlebotomy cart or carrier with appropriate supplies
- Monitored patients for reactions and verified sample quality
Patient Registration Representative
Treemont Retirement Community
Houston, TX
05.2018 - 06.2019
- Patient registration
- Answer multi phone line
- Patient transfer- Memorandum of Transfer
- Medical billing and coding
- Collect payments (co-pay & past due payments)
- Insurance verification
- General housekeeping
- Supply stocking
- Distribute medication
Education
High School Diploma -
Jack Yates High School
06.2018
Skills
- Typing 85 WPH
- ICD9-CPT Coding
- Microsoft programs
- Epic software
- Meditech software
- Tray Organization
- Blood alcohol testing
- Specimen collection
- Glucose screening
- Vacuum tube & syringe use
- Instrument sterilization
Certification
- Certified Phlebotomist Technician
Timeline
Pharmacy Technician
Legacy Community Health
04.2024 - 09.2024
Patient Access Representative
St Lukes Health- Patients Medical Center
01.2020 - 08.2022
Phlebotomist
WOF medical Clinic
07.2019 - 07.2020
Patient Registration Representative
Treemont Retirement Community
05.2018 - 06.2019
High School Diploma -
Jack Yates High School