Rachel Paul
Aspiring Sales Representative
Brockton,MA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.Team-oriented and dedicated to collaboratively delivering exceptional customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Representative position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Pharmacy Technician
Walgreens – Store 3758
Brockton, MA
01.2022 - Current
- Counted, measured and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted and labeled prescriptions with correct item and quantity.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Resolved third-party billing, computer system and customer service issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Front Desk Receptionist
Hellenic Nursing and Rehab
Canton, MA
08.2018 - 05.2022
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Entered and updated sensitive customer information during check-ins and room changes.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Handled assignments independently with good judgement and critical thinking skills..
Education
Bachelor of Arts - Psychology
University of Massachusetts
Boston, MA 05.2016 - 05.2022
High School Diploma -
Foxborough Regional Charter School
Foxborough, MA 05.2010 - 05.2016
Skills
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Additional Information
- Authorized to work in the US for any employer
Certification
CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreens – Store 3758
01.2022 - Current
Front Desk Receptionist
Hellenic Nursing and Rehab
08.2018 - 05.2022
Bachelor of Arts - Psychology
University of Massachusetts
05.2016 - 05.2022
High School Diploma -
Foxborough Regional Charter School
05.2010 - 05.2016