Faith Schroeder

• Supervised all areas of restaurant to keep it clean and well-maintained.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
• Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.

• Controlled inventory by tracking expenses, purchases, and shelf stock.
• Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
• Managed cash flow, business transactions, banking, and accounting processes.
• Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
• Oversaw salon employee performance, facility cleanliness, and sales.
• Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
• Coached and trained employees to optimize performance and achieve demanding business objectives.

Maintained cleanliness standards in commercial spaces.