Detail-oriented professional known for exceptional organizational skills and data analysis. Experienced in coordinating outreach initiatives and preparing insightful reports to support community needs and stakeholder engagement.
Overview
3
3
years of professional experience
Work History
Constituent and Outreach Representative
U.S. House of Representatives
Lakeland
05.2024 - Current
Engaged constituents through direct communication and outreach initiatives.
Coordinated with local organizations to enhance community collaboration efforts.
Collected data and prepared reports on program outcomes.
Developed and maintained relationships with key stakeholders in the community.
Team Leader
Chick-fil-A
Bartow
02.2023 - 08.2024
Trained new staff on customer service standards and operational procedures.
Resolved customer complaints promptly to enhance overall guest satisfaction.
Delegated daily tasks to team members to optimize group productivity.
Education
Bachelor of Science - Business Analytics
Florida Southern College
Lakeland, FL
05-2025
Associate of Arts - Business Administration
Polk State College/Collegiate High School
Lakeland, FL
05-2023
Skills
Microsoft Excel, Word, and PowerPoint
Data analysis
Project management
Report preparation
Power BI, Tableau, Python, and R
Organizational skills
Team leadership
Community engagement
Volunteer Experience
Big Brother Big Sister of Tampa Bay- January 2022-November 2022
Volunteers in Service to the Elderly (VISTE)- August-May 2023