Faith Stewart
monroe
Overview
4
4
years of professional experience
Work History
Manager
RaceTrac
02.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Warehouse Manager
UPS
11.2020 - 01.2024
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
Education
High School Diploma -
Verrado High School
Buckeye, AZ05-2020
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
RaceTrac
02.2024 - Current
Warehouse Manager
UPS
11.2020 - 01.2024
High School Diploma -
Verrado High School