Faith Strange
Maryville,TN
Summary
Overview
8
8
years of professional experience
Work History
Orthodontic Treatment Coordinator
Smile Doctors Orthodontics
02.2022 - Current
- Guided patients through their financial options while discussing treatments, offering flexible payment plans tailored to individual needs.
- Conducted treatment plans with families to ensure understanding of the treatment plan and its benefits.
- Contributed to practice growth through effective marketing strategies and maintaining positive relationships with referring dentists.
- Collected detailed patient records, adhering to HIPAA regulations and keeping information secure.
- Implemented efficient systems for tracking patient progress throughout the course of treatment.
- Monitored patient referrals and worked with referring dentists to maintain a steady stream of new patients, contributing to the practice''s ongoing success.
- Prepared patient X-rays and images for review by dentist.
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
Front Desk Coordinator
Smile Doctors Orthodontics
03.2020 - 02.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Successfully managed challenging situations involving patient complaints or concerns regarding treatment or finances.
- Scheduling appointments through the database system.
- Kept accounts in balance and ran daily reports to verify past due/delinquent accounts.
- Verifying insurances and imputing into charts prior to new patient appointments.
Substitute Teacher
Source For Teachers (ESS)
03.2018 - 03.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Ability to take on different classroom guidelines on a day to day basis
- Capable of creating a lesson plan for a classroom if the teacher's absence was unplanned for the day.
Activities Instructor
Blount County Schools
08.2016 - 03.2020
- Provided supervision and guidance to different aged children and planning recreational activities for students.
- Delivered consistent high-quality instruction across diverse subjects within the set curriculum effectively.
- Ability to handle and answer questions for state evaluations for the program.
Education
No Degree - Prenursing Studies
Pellissippi State Community College
Knoxville, TNHigh School Diploma -
William Blount High School
Maryville, TN05.2014
Skills
- Office Administration
- Appointment Scheduling
- Follow-up skills
- Case Presentation
- Teamwork and Collaboration
- Dental insurance knowledge
- Multitasking Abilities
Timeline
Orthodontic Treatment Coordinator
Smile Doctors Orthodontics
02.2022 - Current
Front Desk Coordinator
Smile Doctors Orthodontics
03.2020 - 02.2022
Substitute Teacher
Source For Teachers (ESS)
03.2018 - 03.2020
Activities Instructor
Blount County Schools
08.2016 - 03.2020
No Degree - Prenursing Studies
Pellissippi State Community College
High School Diploma -
William Blount High School
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