Faith Valdes
Chattanooga ,United States
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
22
22
years of professional experience
Work History
Bartender/Server
Dave & Buster's
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, such as prepping for the upcoming shift.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender/Server
Chili's Restaurant
01.2007 - 05.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Worked flexible schedule and extra shifts to meet business needs.
Teacher
City of Chattanooga
08.2003 - 12.2006
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Served as a mentor for new teachers, providing guidance and support throughout their first year of teaching at Head Start.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Developed strong relationships with parents and caregivers, providing home visits and regular updates on their child''s progress.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Assistant Store Manager
Block Buster
01.2003 - 12.2003
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Associate of Applied Science - Early Childhood Education
Chattanooga State Community College
Chattanooga, TN05.2003
Associate of Applied Science - Human Services Specialist
Chattanooga State Community College
Chattanooga05.2001
High School Diploma -
Lakeview Fort Oglethorpe High School
Fort Oglethorpe, GA05.1997
Skills
- Strong multitasking
- Customer Service expertise
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Menu Memorization
- New Hire Training
- Inventory
- Creative Mixology
Timeline
Bartender/Server
Dave & Buster's
06.2024 - Current
Bartender/Server
Chili's Restaurant
01.2007 - 05.2024
Teacher
City of Chattanooga
08.2003 - 12.2006
Assistant Store Manager
Block Buster
01.2003 - 12.2003
Associate of Applied Science - Early Childhood Education
Chattanooga State Community College
Associate of Applied Science - Human Services Specialist
Chattanooga State Community College
High School Diploma -
Lakeview Fort Oglethorpe High School
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