FAITH WANJIKU NJAGI
Kerugoya
Summary
Experienced Aviation Safety and Security professional with extensive background in aircraft maintenance, Flight operations, safety management, and ground services operations in world-class aviation institutions like Qatar Airways. Skilled in implementing Safety Management Systems (SMS), conducting safety audits, complying with regulatory requirements through KCAA and ICAO standards, and cultivating a sound safety culture. Holds a Commercial Pilot License and a diploma in Aeronautical Engineering, bridging technical background and leadership in safety and security oversight. Equipped with risk assessment, incident investigation, and driving operational excellence in multicultural environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
GSE Technician
Qatar Airways
01.2025 - Current
- Diagnose and troubleshoot faults in mechanical, electrical, and hydraulic systems of ground support equipment (GSE).
- Interpret electrical diagrams and hydraulic schematics
- Perform corrective maintenance tasks in accordance with manufacturer guidelines and QAS safety standards.
- Maintain accurate job records using oracle- ERP, including fault descriptions, parts used, and work performed.
- Collaborate with technicians and workshop teams to expedite urgent repairs and reduce equipment downtime.
Head of Safety
East African Air Charters
10.2024 - 12.2024
- Implementing, maintaining and updating the SMS Manual, maintaining safety documentation
- Coordinate and update records in relation to agreed Safety Performance Indicators (SPIs) and Safety Performance Targets (SPTs)
- Conducted investigations of internal safety events in accordance with the procedures specified in the organization’s SMS documentation
- Promoting safety awareness and a positive safety culture.
- Liaison with KCAA and other stakeholders on safety-related issues
- Analyze Pi-reps for trends related to hazards, events and occurrences.
- Conduct annual Emergency Response Exercises and review the ERP effectiveness and relevance
Head of Security
East African Air Charters & Aircraft Engineering Services
01.2023 - 12.2024
- Provide AVSEC security operations support, coordination and management in the organization
- Implementation and management of Company Security Program
- Instruction of Company personnel on all related security matters.
- To participate in airport and Authority security committee meetings.
- Report on any breaches of security to the Authority, security agencies and Accountable Manager.
- Monitoring and assessing Company security procedures and liaising with Aviation Security Service Providers for their continued services.
- Create Incident and Accident Reports.
Safety Officer
East African Air Charters & Aircraft Engineering Services
01.2023 - 10.2024
- Ensuring that processes needed for the SMS are established, implemented, and maintained.
- Reporting to the Head of Safety, or Accountable Manager, on the performance of the SMS and the areas where improvement is required.
- Ensuring the promotion of awareness of safety requirements throughout the organization and a positive safety culture
- Reviewing and revising the SMS manual.
- Assistance on safety matters to managers, employees, and contractors at all levels.
Aircraft technician /Stores Assistant
Aircraft Engineering Services
01.2022 - 02.2023
- Participated in scheduled and unscheduled maintenance, repairs and inspections of Cessna 100 series and 200 series, 300 series, caravan 208B and associated engines continental, Lycoming and PT6-A engines in accordance with manufacturer modifications, type certificates, specifications and manuals.
- Assisted in the stores department, ensured that records for all parts/materials are kept safe and up to date.
- Liaised with the Head of Base Maintenance to supervise the stock control system including ordering, shipping, dispatching, and receiving such parts, spares or appliances / accessories as required.
- Liaised with the purchasing department to purchase Aircraft Spares, Tools and consumables required by Engineering department
Flight Operations
Mount Kenya Flight School
01.2020 - 01.2021
- Maintained flight and duty time for the students and instructors.
- Prepared daily flight schedules for the students.
- Ensured all aeronautical information (Notams) was available and up to date.
- Ensured that all data was well documented, kept in place and updated i.e. Flight logs and Flight hours.
Procurement Officer
Merin Millers
01.2017 - 01.2019
- Efficiently coordinated the placement and follow-up of approved purchase orders to ensure timely delivery and fulfillment of operational needs.
- Collaborated with store managers to maintain optimal inventory levels and supported accurate supplier record-keeping and short-term contract management.
- Contributed to strategic procurement planning and budgeting processes.
- Prepared daily procurement status reports, analyzed challenges, and recommended actionable solutions to enhance supply chain efficiency.
Supply Chain Intern
Kenya Airways
05.2015 - 08.2015
- Ensured proper maintenance of records in connection with procurement and disposal of goods and services.
- Assisted in the preparation of periodic procurement status reports in the service category.
- Liaised with suppliers to ensure prompt and accurate delivery of goods, services, and equipment.
Aircraft Maintenance Technician
Fly540 Ltd
01.2013 - 04.2015
- Worked in the Maintenance and Defect Rectifications on the company Aircraft fleet of Dash 8- 102, Beech 1900, Caravan 208B, CRJ 100 and the associated engines PW120A/121, PT6A-67B, PT6A-114A & CF-34-3A1 and CF-34-3A1 respectively.
Aircraft Maintenance Intern
Fly540 Ltd
01.2010 - 04.2010
- Worked in the Maintenance and Defect Rectifications on the company Aircraft fleet of Dash 8- 102, Beech 1900, Caravan 208B, CRJ 100 and the associated engines PW120A/121, PT6A-67B, PT6A-114A & CF-34-3A1 and CF-34-3A1 respectively.
Education
Certificate - NEBOSH IGC Occupational Health And Safety
Leaders Training Centre
Qatar01-2026
Bachelor of Commerce - Procurement and Supply Chain Management
University of Nairobi
01.2017
Flight Instructor Rating - undefined
WestRift Aviation Ltd
01.2013
Commercial pilot License - undefined
Skylink Flight Services Ltd
01.2012
Diploma Aeronautical Engineering - Avionics
Kenya Aeronautical College
11-2010
Private pilot License - undefined
CMC Aviation Ltd
01.2010
Skills
- Sound knowledge of aviation regulatory frameworks, including ICAO Standards and Recommended Practices (SARP’s) and relevant Civil Aviation regulations
- Knowledge of Root Cause Analysis, safety investigations and safety reports
- Excellent communication and interpersonal skills
- Ability to work effectively in a multicultural team environment
- Proficient in safety management systems (SMS) and risk assessment methodologies
- Proficiency in Microsoft Office skills
Certification
- Safety Management Systems Initial - Think Aviation Training; March 2023
- Aviation security Awareness - Think Aviation Training; July 2023
- Certificate of crew resource management- Think Aviation Training 2023.
Timeline
GSE Technician
Qatar Airways
01.2025 - Current
Head of Safety
East African Air Charters
10.2024 - 12.2024
Head of Security
East African Air Charters & Aircraft Engineering Services
01.2023 - 12.2024
Safety Officer
East African Air Charters & Aircraft Engineering Services
01.2023 - 10.2024
Aircraft technician /Stores Assistant
Aircraft Engineering Services
01.2022 - 02.2023
Flight Operations
Mount Kenya Flight School
01.2020 - 01.2021
Procurement Officer
Merin Millers
01.2017 - 01.2019
Supply Chain Intern
Kenya Airways
05.2015 - 08.2015
Aircraft Maintenance Technician
Fly540 Ltd
01.2013 - 04.2015
Aircraft Maintenance Intern
Fly540 Ltd
01.2010 - 04.2010
Flight Instructor Rating - undefined
WestRift Aviation Ltd
Commercial pilot License - undefined
Skylink Flight Services Ltd
Private pilot License - undefined
CMC Aviation Ltd
Certificate - NEBOSH IGC Occupational Health And Safety
Leaders Training Centre
Bachelor of Commerce - Procurement and Supply Chain Management
University of Nairobi
Diploma Aeronautical Engineering - Avionics
Kenya Aeronautical College
References
Available upon request.