Microsoft
Faith Whitfield
Eligibility Specialist/Admin Assistant
Denver,CO
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Also an engaging Eligibility Specialist with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Billing & Coding specialist position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Eligibility Specialist/Administrative Assistant Associate
Express Eligibility Connections
Colorado, Colorado
03.2019 - Current
- Data entry for Long Term Care Medicaid for the state of colorado
- Process applications, start renewals, document intake, Send Income Trusts, Respond to emails, Bill facilities every month, Manage Spreadsheet, Manage a personal work phone, Save documents, Date stamp, Attend conference calls as well as meetings, Fax documents to the state, and communicate with facilities about clients.
- Colorado Benefits Management System.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Maintained company handbook to outline policies and provide insights to company mission and values.
Child Care Assistant
BUCKLEY AIR FORCE BASE
Aurora, CO
05.2018 - 03.2019
- Change diapers, prepare breakfast, lunch, and snack, feed children starting with infants, play, entertain, teach, log bottles and diaper changes, clean classrooms, build relationships with parents and also siblings, develop strong relations with the children, wash dishes, and encourage children to promote their emotions.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Read and told stories to promote and support overall language development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Security
Staff Pro Security
Denver, CO
01.2018 - 12.2018
- Wand, check bags, provide assistance to customers at events and concerts.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Cashier
Shoe Palace
, CO
01.2017 - 01.2018
- Hold Interviews,Ring customers out, grab shoes, go to the bank, do payroll as well as time cards, sign the bank deposits, deep clean, attend staff meetings, plays of the week, interviews, answer the phone, and run shoe raffles.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO 08.2013 - 06.2017
No Degree - Business Management
Community College of Denver
Denver, COSkills
undefined
Additional Information
- Willing to relocate: No
- Authorized to work in the US for any employer: Yes
Software
Adobe
Google Drive
Certification
CBCS - Certified Billing and Coding Specialist
Interests
Traveling
Photography
Community Involvement
Video Games
Timeline
CBCS - Certified Billing and Coding Specialist
08-2022
Certified Eligibility Specialist, Express eligibility Connections - 2019
07-2019
Eligibility Specialist/Administrative Assistant Associate
Express Eligibility Connections
03.2019 - Current
Child Care Assistant
BUCKLEY AIR FORCE BASE
05.2018 - 03.2019
Security
Staff Pro Security
01.2018 - 12.2018
Cashier
Shoe Palace
01.2017 - 01.2018
High School Diploma -
Thomas Jefferson High School
08.2013 - 06.2017
No Degree - Business Management
Community College of Denver
Similar Profiles
MATTHEW WILLIAMSMATTHEW WILLIAMS
Regular Program Specialist at Division of Tenncare, Eligibility Operations GroupRegular Program Specialist at Division of Tenncare, Eligibility Operations Group
LENORIS D. DIXONLENORIS D. DIXON
Program Analyst at Veteran’s Affairs Health Eligibility CenterProgram Analyst at Veteran’s Affairs Health Eligibility Center
Aracely BenitezAracely Benitez
Case Manager at London Eligibility IncCase Manager at London Eligibility Inc