Summary
Overview
Work History
Education
Skills
Additional Information
Software
Certification
Interests
Timeline
BusinessAnalyst
Faith Whitfield

Faith Whitfield

Eligibility Specialist/Admin Assistant
Denver,CO

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Also an engaging Eligibility Specialist with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies.

  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Billing & Coding specialist position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Eligibility Specialist/Administrative Assistant Associate

Express Eligibility Connections
Colorado, Colorado
03.2019 - Current
  • Data entry for Long Term Care Medicaid for the state of colorado
  • Process applications, start renewals, document intake, Send Income Trusts, Respond to emails, Bill facilities every month, Manage Spreadsheet, Manage a personal work phone, Save documents, Date stamp, Attend conference calls as well as meetings, Fax documents to the state, and communicate with facilities about clients.
  • Colorado Benefits Management System.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Maintained company handbook to outline policies and provide insights to company mission and values.

Child Care Assistant

BUCKLEY AIR FORCE BASE
Aurora, CO
05.2018 - 03.2019
  • Change diapers, prepare breakfast, lunch, and snack, feed children starting with infants, play, entertain, teach, log bottles and diaper changes, clean classrooms, build relationships with parents and also siblings, develop strong relations with the children, wash dishes, and encourage children to promote their emotions.
  • Taught children educational games to reinforce learning of alphabets and numbers.
  • Read and told stories to promote and support overall language development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Security

Staff Pro Security
Denver, CO
01.2018 - 12.2018
  • Wand, check bags, provide assistance to customers at events and concerts.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Cashier

Shoe Palace
, CO
01.2017 - 01.2018
  • Hold Interviews,Ring customers out, grab shoes, go to the bank, do payroll as well as time cards, sign the bank deposits, deep clean, attend staff meetings, plays of the week, interviews, answer the phone, and run shoe raffles.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Thomas Jefferson High School
Denver, CO
08.2013 - 06.2017

No Degree - Business Management

Community College of Denver
Denver, CO

Skills

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Additional Information

  • Willing to relocate: No
  • Authorized to work in the US for any employer: Yes

Software

Microsoft

Adobe

Google Drive

Certification

CBCS - Certified Billing and Coding Specialist

Interests

Traveling

Photography

Community Involvement

Video Games

Timeline

CBCS - Certified Billing and Coding Specialist

08-2022

Certified Eligibility Specialist, Express eligibility Connections - 2019

07-2019

Eligibility Specialist/Administrative Assistant Associate

Express Eligibility Connections
03.2019 - Current

Child Care Assistant

BUCKLEY AIR FORCE BASE
05.2018 - 03.2019

Security

Staff Pro Security
01.2018 - 12.2018

Cashier

Shoe Palace
01.2017 - 01.2018

High School Diploma -

Thomas Jefferson High School
08.2013 - 06.2017

No Degree - Business Management

Community College of Denver
Faith WhitfieldEligibility Specialist/Admin Assistant