FAITH WIGGLESWORTH
San Antonio,TX
Summary
Expert in professional hospitality with guests along with a background in mentoring junior staff. Well acquainted with advocating for fellow staff member and dealing with complaints. Known for being able to adapt and learn at a fast pace in the workplace. Consistently able to meet high standards and complete team collaboration effectively.
Overview
7
7
years of professional experience
Work History
Waitress Trainer
Cracker Barrell
San Antonio, TX
04.2022 - Current
- Oversaw customer care operations to enhance overall satisfaction and experience.
- Executed upselling strategies to recommend diverse drink and food options from the menu.
- Collaborated with management to design and implement training programs for new hires.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Mentored junior staff, fostering a supportive team environment while enhancing service quality
Crew Member
Mcdonalds
San Antonio, TX
08.2019 - 03.2021
- Facilitated training sessions for new crew members on operational procedures and best practices.
- Ensured adherence to safety protocols, fostering a secure work environment.
- Exhibited agility in adjusting to changing priorities in dynamic environments while maintaining high productivity levels.
- Oversaw inventory management by restocking supplies as required during shifts.
- Managed front counter and drive-thru operations to ensure efficient service delivery.
- Collaborated effectively with teammates and embraced coaching from management team.
Education
Associate in Criminal Justice - Criminal Justice
Northwest Vista
San Antonio, TX08-2026
Skills
- Nonverbal communication awareness
- Effective feedback delivery
- Food safety awareness
- Positive energy
- Personal hygiene management
- Effective table management
- Team engagement
Accomplishments
Have received the presidents award numerous times through out my educational career before entering college. Achieved making varsity track as a freshman til senior year. Led the varsity track team through junior and senior year of high school.
Timeline
Waitress Trainer
Cracker Barrell
04.2022 - Current
Crew Member
Mcdonalds
08.2019 - 03.2021
Associate in Criminal Justice - Criminal Justice
Northwest Vista