Faith Wilganowski
Lubbock
Summary
Offering strong communication and organizational skills, eager to learn and develop in service-oriented environment. Delivers foundational understanding of automotive systems required for role, combined with ability to quickly acquire technical knowledge. Ready to use and develop customer service and problem-solving skills in Service Writing role.
Overview
3
3
years of professional experience
Work History
Service Writer
Brandon’s Auto Repair
01.2026 - 05.2026
- Documented customer complaints and generated accurate estimates for parts and labor to facilitate timely repairs.
- Managed appointment calendars, coordinated parts ordering with inventory, and assigned jobs to technicians for streamlined workflow.
- Greeted clients professionally and identified vehicle issues through active listening.
Management Trainee
Liere Dairy
09.2023 - 11.2023
- Harvested milk from 400 cows daily, ensuring quality and consistency
- Bottle-fed calves, contributing to their health and growth
- Fed and cleaned cattle barns, maintaining a safe and hygienic environment
- Assisted with hay production activities
Education
High School -
Bremond High School
Bremond, Tx05-2024
No Degree - Animal Science
Texas Tech University
Lubbock, TX05-2028
Skills
- Service scheduling
- Appointment scheduling
- Schedule coordination
- Repair coordination
- Service documentation
- Customer service
- Customer satisfaction
- Communicating with clients
- Customer assistance
- Cost estimates
Scholarships/Awards:
- Bremond Chamber of Commerce Scholarship
- RCFA Queen Scholarship
- Falls County Farm Bureau Scholarship
- Masons of Bremond Scholarship
- RCFA Go-Texan Scholarship
Timeline
Service Writer
Brandon’s Auto Repair
01.2026 - 05.2026
Management Trainee
Liere Dairy
09.2023 - 11.2023
High School -
Bremond High School
No Degree - Animal Science
Texas Tech University