Summary
Overview
Work History
Education
Skills
Certification
I once grew a human
Timeline

Maigan Bowler

Brigham City,UT

Summary

Dedicated and versatile professional with 10+ years of experience across transportation logistics, healthcare support, and administrative coordination. Proven track record in managing driver operations, recruiting CDL drivers, and maintaining regulatory compliance within high-volume fleet environments. Skilled in communication, problem-solving, and workflow optimization, with additional expertise in patient care and phlebotomy. Known for fostering team collaboration, improving operational efficiency, and delivering compassionate, detail-oriented service. Seeking to leverage diverse background and leadership capabilities in a dynamic, people-focused role.

Overview

11
11
years of professional experience
3
3

Certifications

Work History

Service Writer

Sharp Transportatioin
12.2023 - 01.2025
  • Acted as a key liaison between drivers, technicians, and management to coordinate vehicle maintenance and repair services
  • Created and managed detailed work orders, ensuring accurate documentation of repairs, parts, and labor
  • Scheduled and prioritized service appointments to minimize downtime and maintain fleet efficiency
  • Maintained strong communication with drivers to gather service requests and provide status updates
  • Verified warranty and service contract coverage; collaborated with vendors for parts and external repairs
  • Ensured compliance with DOT regulations and internal company standards for vehicle readiness and safety
  • Utilized service software systems to track job progress, maintain records, and generate reports

Driver Manager

Sharp Transportatioin
03.2023 - 12.2023
  • Managed a fleet of 28 commercial drivers, overseeing daily operations, route planning, safety compliance, and performance monitoring
  • Served as the primary point of contact for drivers, providing support, dispatch instructions, and resolving on-road issues quickly and effectively
  • Ensured DOT and company policy compliance through regular coaching, documentation, and monitoring of hours-of-service (HOS) regulations
  • Coordinated closely with maintenance and logistics teams to optimize fleet availability and minimize downtime
  • Handled scheduling, time off requests, and load assignments to balance operational efficiency and driver satisfaction
  • Tracked and reported on key performance metrics including on-time delivery, safety incidents, and fuel usage
  • Built strong working relationships with drivers, boosting morale and maintaining high driver retention rates

Recruiter

Sharp Transportatioin
02.2022 - 03.2023
  • Recruited qualified CDL drivers for regional and over-the-road positions, managing the full-cycle hiring process from sourcing to onboarding
  • Conducted phone screenings, interviews, background checks, and DOT verifications to ensure compliance with federal and company standards
  • Maintained a strong pipeline of driver candidates through job boards, social media, referrals, and recruiting events
  • Collaborated with operations and safety teams to align recruiting strategies with company goals and fleet needs
  • Ensured timely and accurate processing of applications, employment verifications, MVRs, and pre-employment testing
  • Provided new hires with orientation scheduling, policy overviews, and onboarding support to ensure a smooth transition
  • Tracked and reported recruitment metrics such as time-to-hire, source effectiveness, and retention rates

Night and Weekend Dispatcher

Sharp Transportatioin
08.2021 - 02.2022
  • Oversaw dispatch operations for a fleet of 120+ trucks during night and weekend shifts, ensuring timely pickups, deliveries, and emergency response coordination
  • Monitored driver routes, load status, and hours-of-service (HOS) compliance using fleet management systems
  • Acted as the primary point of contact for drivers during off-hours, resolving issues such as breakdowns, delays, and customer updates
  • Coordinated with maintenance, safety, and operations teams to address equipment needs and schedule repairs without impacting service
  • Handled real-time problem-solving and decision-making to maintain service levels and support driver safety
  • Maintained detailed shift logs and communication records to ensure smooth handoffs between shifts and continuous operational flow
  • Used dispatch software and GPS tracking tools to monitor fleet activity, adjust routes, and optimize efficiency

Phlebotomist

Intermountain Healthcare
08.2019 - 08.2021
  • Collected blood and specimen samples from patients in clinical, hospital, and outpatient settings, following proper protocols to ensure patient safety and sample integrity
  • Verified patient information, maintained accurate labeling, and prepared specimens for laboratory analysis
  • Ensured compliance with HIPAA, OSHA, and infection control standards during all procedures
  • Provided compassionate patient care, including calming anxious individuals and explaining procedures clearly
  • Maintained clean and organized workspaces, managed inventory of phlebotomy supplies, and reported equipment issues as needed
  • Collaborated with nurses, doctors, and lab personnel to support efficient workflow and timely lab results
  • Trained in proper venipuncture techniques, capillary draws, and handling of difficult or pediatric patients

CNA/Medication Aide/Team Lead

Southern Utah Veterans Home
10.2013 - 08.2019
  • Provided high-quality, compassionate care to Alzheimer's and dementia patients, assisting with activities of daily living (ADLs) including bathing, dressing, grooming, and feeding
  • Administered medications to patients according to prescribed schedules, ensuring proper documentation and adherence to safety protocols
  • Acted as a team leader, supervising and guiding nursing assistants and support staff to ensure the highest standards of patient care
  • Developed individualized care plans for patients in collaboration with medical teams and families, adjusting as needed based on patient condition and needs
  • Monitored patients' physical and mental health status, reporting changes to healthcare providers and ensuring timely interventions
  • Fostered a supportive, patient-focused environment by promoting dignity, respect, and emotional well-being for residents with cognitive impairments
  • Trained new staff in patient care techniques, medication administration, and safety protocols specific to dementia and Alzheimer's care

Education

Certification - Certified Phlebotomy Tech

Phlebotomy Training Specialists
12.2019

Certification - Medication Administration

Dixie Technical College
12.2017

Certification - Certified Nursing Assistant

Bridgerland Technical College
12.2013

High School Diploma -

Box Elder High School
06-2010

Skills

  • Work order management
  • Service scheduling
  • Fleet maintenance
  • DOT compliance
  • Service software
  • Customer service
  • Driver communication
  • Performance monitoring
  • Problem solving
  • Team collaboration
  • Time management
  • Conflict resolution
  • Inventory management
  • Work order processing
  • Appointment scheduling
  • Cost estimates
  • Automotive industry experience
  • Customer service expertise
  • Coordinating schedules
  • Technician tracking
  • Task prioritization
  • Policy adherence
  • Inbound and outbound calling
  • Teamwork
  • Attention to detail
  • Professional phone voice
  • Multitasking capacity

Certification

  • Phlebotomy Certification, Utah
  • Phlebotomy Certification License, Utah
  • On Premise Alcohol Certification, 2025, Utah
  • Food Handlers, 2025

I once grew a human

  • she's 12 now so I consider keeping her alive is a pretty good accomplishment.

Timeline

Service Writer - Sharp Transportatioin
12.2023 - 01.2025
Driver Manager - Sharp Transportatioin
03.2023 - 12.2023
Recruiter - Sharp Transportatioin
02.2022 - 03.2023
Night and Weekend Dispatcher - Sharp Transportatioin
08.2021 - 02.2022
Phlebotomist - Intermountain Healthcare
08.2019 - 08.2021
CNA/Medication Aide/Team Lead - Southern Utah Veterans Home
10.2013 - 08.2019
Phlebotomy Training Specialists - Certification, Certified Phlebotomy Tech
Dixie Technical College - Certification, Medication Administration
Bridgerland Technical College - Certification, Certified Nursing Assistant
Box Elder High School - High School Diploma,

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Maigan Bowler